Summary
Overview
Work History
Education
Skills
References
Timeline
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Rhiannon Pieters

Venice,FL

Summary

Dynamic hospitality professional with over 7 years of experience in high-volume environments.nts.Skilled in upselling and cross-selling food and beverages, while building strong customer relationships that drive loyalty and repeat business.. Proficient with POS systems, transaction accuracy, and team collaboration, consistently achieving service and sales goals.

Overview

8
8
years of professional experience

Work History

Bartender

Sportsman's Pub
Englewood, FL
11.2024 - Current
  • Increased beverage sales by upselling premium wines, liquors, and cocktails, aligned with guest preferences.
  • Delivered attentive, personalized service that built strong rapport, and encouraged repeat business.
  • Accurately balanced daily registers and prepared detailed sales reports to support management oversight.
  • Monitored and maintained inventory of liquor, wine, and beer to ensure product availability, and minimize shortages.
  • Effectively managed multiple priorities during peak shifts, while maintaining high service standards.
  • Consistently recognized for product knowledge, professionalism, and contributions to overall team success.

Server

Sandbar Tiki and Grill
Englewood, FL
01.2018 - 10.2024
  • Delivered high-quality service to a large daily customer base, fostering repeat business and long-term customer satisfaction.
  • Processed orders and payments through POS systems with accuracy and efficiency, even during peak hours.
  • Increased revenue by promoting specialty cocktails, appetizers, and desserts to enhance the guest experience.
  • Built guest loyalty by tailoring food and beverage recommendations using extensive product knowledge.
  • Trained and mentored new staff on service standards, upselling techniques, and team collaboration.
  • Supported efficient operations by coordinating with staff during high-volume shifts.
  • Recognized by management and guests for enthusiasm, menu knowledge, and consistently positive service.

Social Media Content Creator

Freelance
Siesta Key, FL
03.2022 - 06.2024
  • Designed and executed impactful social media marketing strategies for small businesses, including local surf brand.
  • Produced high-quality visual and promotional materials to elevate brand visibility.
  • Increased customer engagement and sales opportunities with tailored content for target audiences on social media platforms.
  • Collaborated with clients to align marketing initiatives with overarching business goals.

Education

High School Diploma -

Lemon Bay High School
Englewood, FL

Skills

  • Customer relationship management
  • Product expertise
  • POS operation
  • Effective communication
  • Problem solving
  • Team collaboration
  • Revenue generation
  • Upselling and cross-selling

References

References available upon request.

Timeline

Bartender

Sportsman's Pub
11.2024 - Current

Social Media Content Creator

Freelance
03.2022 - 06.2024

Server

Sandbar Tiki and Grill
01.2018 - 10.2024

High School Diploma -

Lemon Bay High School

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