Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Rhiley Strong

Omaha,NE

Summary

Experienced with leading center store operations to ensure efficient inventory management and product placement. Utilizes strong team collaboration skills to achieve operational goals and adapt to changing demands. Track record of maintaining high standards in customer service and staff development.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Well-organized House Cleaner with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs.

Overview

11
years of professional experience
1

Years of Case Management

1

Peer Support Certification

Work History

Caseys
Bellevue, NE

Center Store Manager
02.2025 - 09.2025

Job overview

  • Managed office equipment maintenance schedules to ensure proper functioning at all times
  • Developed effective filing systems that improved document storage efficiency by XX%
  • Provided exceptional customer service through prompt response to inquiries via phone or email
  • Assisted in shift coverage, schedule gap covers and call outs
  • Daily books
  • Audits

Bnb Cleaners
Omaha, NE

House Cleaner
05.2023 - 09.2023

Job overview

  • Clean AirBnbs after clients checkouts.
  • Laundry as needed
  • Beds to look like photo online
  • Time management

Stephen Center HERO Program
Omaha, NE

Case Manager
11.2022 - 07.2023

Job overview

  • I conduct all intakes for my clients. I work hand-in-hand with the therapist and all clinical staff to help provide the best plan and care for each individual case. I track all movement of my clients and document it. I meet with all clientele on a weekly basis to track progress and create case plans. I am clarity trained and licensed. I create transition plans for successful and unsuccessful discharges. I stay in contact with all Probation officers, state and federal. I monitor clients behaviors and make sure they are following rules and enforce all policies and procedures. When clients are on behavioral contacts I monitor that as well.

Stephen Center HERO Program
Omaha, NE

Resident Support Specialist
10.2022 - 11.2022

Job overview

  • When I started my journey at the Hero program I was an RSS, I assisted the clients in any way they might need. I helped the case managers when applicable. I conducted daily room searches and held clients accountable to chores and ect. I covered the front desk and was always ready to deal with crisis. I was promoted from RSS to Case Manager in a month and a half of start date.

Casey's
Omaha, NE

Assistant Manager
05.2022 - 10.2022

Job overview

  • My daily duties included the supervision of shifts to make sure the business was running effectively and correctly. I was cross trained in both register and kitchen so I could assist in any area the store needed. I did inventory and ordered truck. Along with any other managerial paperwork that my GM needed help with.

Dunkin' Donuts
Omaha, NE

Restaurant Manager
03.2020 - 05.2022

Job overview

  • I started as a shift leader and worked my way up in the company. I was the store manager for over a year at the 144th and Pacific location in Omaha, Nebraska. I have worked in several stores and was sent around too the struggling locations because i work very hard and have been succesful in recruiting employees to stores that were understaffed. I also turned a 11k a week store into over 19k a week in a little over 10 months. When I left the company I was about to hit 20k for the week.

Burger King
Elkhorn, NE

Burger King Manager
01.2015 - 03.2020

Job overview

  • I was cross trained in every station. I started as a crew member and worked my way into being the night manager. I temped and logged all product daily. I counted and did a daily inventory. I managed the safe and closed everything out nightly.

Cheeseburger in Paradise
Omaha, NE

Server and Bartender
03.2017 - 07.2018

Job overview

  • 1. Insure guest satisfaction
  • 2. Meet needs in timely manner
  • 3. Create welcoming and individual experience for each guest
  • 4. Accuracy

Region V
Wahoo, NE

Community service provider
06.2015 - 11.2015

Job overview

  • I worked for the part of this service that only dealed with taking care of the patients that were considered highly dependent.
  • I would cook and clean for them .I also helped them to obtain independence in any way I could.
  • I bathed them and handled their hygiene. My job was to provide 24 hour care in a home that let them live more normally. The goal was to assist and support them in reaching all goals and independence.
  • Organized special events that raised funds for critical services while promoting a sense of unity among community members.
  • Provided one-on-one support for individuals in need, addressing specific challenges and identifying appropriate solutions.

Education

Wahoo High School
Wahoo, NE

High school diploma or GED from Generals (High school or equivalent)
05-2014

University Overview

Upper secondary education

Skills

  • Employee training
  • Teamwork
  • Time management
  • Multitasking
  • Problem-solving
  • Adaptability and flexibility
  • Team leadership
  • Self motivation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Center Store Manager
Caseys
02.2025 - 09.2025
House Cleaner
Bnb Cleaners
05.2023 - 09.2023
Case Manager
Stephen Center HERO Program
11.2022 - 07.2023
Resident Support Specialist
Stephen Center HERO Program
10.2022 - 11.2022
Assistant Manager
Casey's
05.2022 - 10.2022
Restaurant Manager
Dunkin' Donuts
03.2020 - 05.2022
Server and Bartender
Cheeseburger in Paradise
03.2017 - 07.2018
Community service provider
Region V
06.2015 - 11.2015
Burger King Manager
Burger King
01.2015 - 03.2020
Wahoo High School
High school diploma or GED from Generals (High school or equivalent)
Rhiley Strong