Rhoda Basham
Greensboro,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Store Director
Target
Greensboro, NC
01.2022 - Current
- Led team in achieving operational goals through effective staff training and development.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Enhanced customer experience by addressing concerns and improving service standards.
- Coordinated scheduling and staffing to ensure coverage during peak times and special events.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Streamlined store processes, resulting in improved efficiency across departments.
- Developed and managed annual budgets to optimize store profitability while maintaining high-quality standards.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.
Executive Team Leader - Human Resources
Target
Winston-Salem, NC
08.2019 - 01.2022
- Facilitated recruitment processes, enhancing candidate experience and efficiency in hiring practices.
- Developed onboarding programs to improve new employee integration and retention rates.
- Implemented training initiatives, fostering skill development and team performance.
- Collaborated with management on performance evaluations, ensuring alignment with organizational goals.
- Analyzed employee feedback to identify trends and recommend improvements in workplace culture.
- Supported strategic HR initiatives, aligning workforce planning with business objectives to drive growth.
- Increased talent retention by developing effective performance management processes.
- Reduced employee turnover rates by implementing proactive solutions addressing common issues.
- Fostered a diverse and inclusive workplace culture through targeted initiatives and education.
- Assisted executives in workforce planning; identifying gaps in resources or future staffing needs.
- Evaluated HR metrics regularly, identifying trends and making data-driven decisions for continuous improvement.
- Collaborated with executive leadership to align HR strategies with organizational goals.
- Provided coaching and guidance to managers on effective leadership techniques and conflict resolution strategies.
- Developed succession planning initiatives to ensure ongoing leadership continuity within the organization.
District Education Manager
Sephora
Greensboro, NC
02.2017 - 08.2019
- Designed and implemented training programs to enhance product knowledge among team members.
- Collaborated with cross-functional teams to develop engaging educational materials for staff and clients.
- Analyzed feedback from training sessions to refine curriculum and improve learner outcomes.
- Facilitated workshops and presentations, fostering a culture of continuous learning within the organization.
- Managed scheduling and logistics for training events, ensuring optimal attendance and resource allocation.
- Cultivated relationships with external trainers and industry experts to enhance program offerings and insights.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Directed training programs and development paths for managers and supervisors.
- Directed field training to enhance participants' skills.
Store Director
Sephora
Greensboro, NC
07.2012 - 02.2017
- Led daily store operations, ensuring optimal inventory management and visual merchandising standards.
- Developed team schedules to maintain staffing efficiency and meet customer service expectations.
- Implemented training programs for new employees, enhancing product knowledge and operational procedures.
- Monitored sales performance, identifying trends to adjust stock levels and promotional strategies effectively.
- Collaborated with district leadership to execute corporate initiatives aligned with store objectives.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
Education
Bachelor Of Science - Political Science
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2006
Skills
- Strategic planning
- Leadership development
- Operational efficiency
- Team building and leadership
- Maximizing profitability
- Relationship building and management
- Work Planning and Prioritization
- Recruiting and hiring
Timeline
Store Director
Target
01.2022 - Current
Executive Team Leader - Human Resources
Target
08.2019 - 01.2022
District Education Manager
Sephora
02.2017 - 08.2019
Store Director
Sephora
07.2012 - 02.2017
Bachelor Of Science - Political Science
University of North Carolina At Chapel Hill