Summary

Overview

Work History

Education

Skills

Timeline

Rhoda Rodriguez

Quincy,MI

Summary

Hardworking job seeker with strong skills eager to secure customer service/stocking position. Ready to help team achieve company goals.

Overview

22

22

years of professional experience

Work History

Cake Decorator

Walmart

04.2017 - 12.2023

Decorated cakes for birthdays, graduations, special occasions and weddings.
Replenished and rotated food items, following correct food cooling and storage procedures.
Packaged finished products for sale.
Improved bakery sales by creating innovative cake designs for holidays and special events.
Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Provided input during team meetings on ways to improve the bakery''s overall performance, contributing to a collaborative work atmosphere.
Verified accuracy of orders while meeting strict deadlines on producing completed products.

Overnight Stocker/Sales Associate

Walmart

08.2001 - 04.2017

Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Kept work areas neat, clean and free from debris.
Safely and securely loaded items to prevent damage during transport.
Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Labeled products, rotated stock and fronted merchandise for appealing display.
Removed all boxes and related trash from sales floor and processed through compactors.
Assisted customers by finding items quickly to boost store satisfaction rates.
Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Stocked shelves to match planogram images and instructions.
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Interacted with guests in friendly and knowledgeable way.
Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Handled cash with high accuracy and took care to check bills for fraud.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Wayne Memorial High School

Wayne, MI

1975

Skills

Attention to Detail
Reliable and Responsible

Continuous Learning and Adaptation
Team Cooperation

Timeline

Cake Decorator

Walmart

04.2017 - 12.2023

Overnight Stocker/Sales Associate

Walmart

08.2001 - 04.2017

High School Diploma -

Wayne Memorial High School