Rhoda Rodriguez
Quincy,MI
Summary
Hardworking job seeker with strong skills eager to secure customer service/stocking position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Cake Decorator
Walmart
Coldwater, MI
04.2017 - 12.2023
- Decorated cakes for birthdays, graduations, special occasions and weddings.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Packaged finished products for sale.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Provided input during team meetings on ways to improve the bakery''s overall performance, contributing to a collaborative work atmosphere.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Overnight Stocker/Sales Associate
Walmart
Coldwater, MI
08.2001 - 04.2017
- Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept work areas neat, clean and free from debris.
- Safely and securely loaded items to prevent damage during transport.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Stocked shelves to match planogram images and instructions.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Interacted with guests in friendly and knowledgeable way.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Wayne Memorial High School
Wayne, MI1975
Skills
- Attention to Detail
- Reliable and Responsible
- Continuous Learning and Adaptation
- Team Cooperation
Timeline
Cake Decorator
Walmart
04.2017 - 12.2023
Overnight Stocker/Sales Associate
Walmart
08.2001 - 04.2017
High School Diploma -
Wayne Memorial High School