Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Rhonda Audette

Rhonda Audette

Sanford,Me

Summary

I enjoy working as a leader, team member as well as independently. Organized, goal oriented person with the proven abilities to proficiently adapt to policies and procedures. Excellent common sense, judgement, and decision-making skills such as insuring confidential materials are controlled. Completing tasks given in a accurate and timely manner, with combined patience, determination, and persistence to troubleshoot issues enables me to establish genuine rapport with associates and clients. Experienced in working with diverse groups of people, customer service, and sales. Self motivated, hard working individual that possess strong interpersonal adeptness, reliability, trustworthiness, and a strong work ethic. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-service.

Overview

16
16
years of professional experience

Work History

Store Manager

Mattress Firm
04.2016 - 06.2022
  • Led individual and store team's performance to reach or surpass targeted goals through proactive communication and positive feedback,
  • Mentored and coached store associates in sales, KPI, and product knowledge.
  • Interviewed, hired and trained new employees.
  • Created staff schedule to drive store goals profitability.
  • Managed; inventory control, point of sale, marketing execution, and opening and closing procedures.

Sales Associate

JCPenney
06.2010 - 03.2016
  • Mentored new JCPenney associates.
  • Crossed trained in all departments.
  • Provided excellent customer service, and fostered a team atmosphere.
  • Meet or exceeded all requirements; sales, credit applications, and capturing customer information for JCP rewards program and for marketing demographics.
  • Opened and closed registers proficiently, and kept displayed merchandise arranged appealing to boost sales.

Assistant Processor

Red Door Title
09.2013 - 12.2013
  • Created new client files
  • Received and reviewed incoming documents, materials, and confirmed tax information.
  • All receptionist duties; greeting clients, answering phones, scheduling appointments, and positive working relationship with peers.
  • Office Assistant duties; coping, scanning, faxing and filing.

Cashier /Customer Service Associate

Circle K
05.2013 - 08.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Responsible for all closing procedures. Reliable key holder.
  • Stocked and organized new merchandise, and effectively handle janitorial duties

Office Manager

Excel Electric Inc.
06.2006 - 12.2009
  • All aspects of running an office for a family owned business: from setting up the office, with Pc vista computer - using software (Quick Books, MSWord, MSExcel), fax machine, coping, filing cabinets, and ect.
  • All bookkeeping; payroll, accounting prep, and all invoicing of accounts payable and receivable.
  • Cordial communication with clients, vendors, and employees via email, telephone or in person.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Associate of Science - Marketing

Fresno City College
Fresno, CA

Mattress Firm
Maine

Hammond Lumber
Hermon Me

Days Jewelers
Bangor, ME

Aurapex Corporation
Fresno, CA

Fresno High School Internship
Fresno, CA

Skills

  • Culture Development
  • Company Standards
  • Mentoring
  • Staff Supervision
  • Inventory Reporting
  • Merchandising
  • Opening and Closing Procedures
  • Policies and Procedures
  • Sales Promotion
  • Patience/Listening/Timely
  • Troubleshooting
  • Team Leadership

Timeline

Store Manager

Mattress Firm
04.2016 - 06.2022

Assistant Processor

Red Door Title
09.2013 - 12.2013

Cashier /Customer Service Associate

Circle K
05.2013 - 08.2013

Sales Associate

JCPenney
06.2010 - 03.2016

Office Manager

Excel Electric Inc.
06.2006 - 12.2009

Associate of Science - Marketing

Fresno City College

Mattress Firm

Hammond Lumber

Days Jewelers

Aurapex Corporation

Fresno High School Internship
Rhonda Audette