Rhonda Steel
Honolulu,HI
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Proservice Pacific dba Mud Hen Water
Honolulu, Hawaii
12.2020 - Current
- Provided customers with excellent service experience from beginning to end.
- Knowledge of Open Table Reservations system to assist in taking reservations and checking in and welcoming guests to the Restaurant.
- Have knowledge of our locally sourced menu. Explain menu to customers and be aware of any dietary restrictions.
- Multitask between different areas of the restaurant (bar, kitchen, dining room) to ensure customers are receiving orders promptly and are satisfied.
- Wor
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Server
Town Kaimuki
Honolulu, Hawaii
02.2013 - 11.2020
- Provide excellent customer service in a fast paced environment
- Communicate with kitchen and explain the constantly changing farm to table menu.
- Knowledge of bar and wine offerings.
- Learn how to upsell menu. Some services would include food and wine pairings with a special menu.
- Knowledge of POS system to account for all transactions
- Maintain the general cleanliness and appearance of the restaurant before, during and after shifts
- Would Also work outside events that could include a variety of things. Weddings, fundraisers, baby luau, etc.
Skills
- Customer service
- Menu explanation
- Multitasking
- Service with Aloha
Certification
- Honolulu Liquor Commission Manager Card. Current to 01/30/20
Timeline
Server
Proservice Pacific dba Mud Hen Water
12.2020 - Current
Server
Town Kaimuki
02.2013 - 11.2020