Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Willis

Cleveland,TX

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

28
28
years of professional experience

Work History

Front Desk Receptionist

San Jacinto Regional Eye Center
Baytown, Texas
06.1995 - 06.2023
  • Greet patients and collect personal information.
  • Verify all personal and financial information in patient’s account.
  • Scan all required paperwork, insurance card into patient’s account.
  • Set up returning appointments.
  • Collect payments due from patient.
  • Post charges and payments to patients account daily.
  • Make daily bank deposits.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.

Education

High School Diploma -

Robert E Lee High School
Baytown, TX
05-1980

Skills

  • Data entry
  • Insurance verification
  • CPT (current procedure terminology) and ICD 10 (international classification of diseases)
  • Allscripts PM, Med-Flow, IMedic Ware

Timeline

Front Desk Receptionist

San Jacinto Regional Eye Center
06.1995 - 06.2023

High School Diploma -

Robert E Lee High School
Rhonda Willis