Rhonisha Newberry
Jacksonville,FL
Summary
Dedicated crew member with proven skills in customer service, problem solving, and effective communication. Committed to enhancing customer satisfaction and fostering a positive atmosphere.
Overview
16
16
years of professional experience
Work History
Crew Member
Hardee's
Jacksonville, FL
07.2019 - 04.2026
- Provided exceptional customer service in a fast-paced environment.
- Trained new crew members on procedures and best practices to ensure operational consistency.
- Resolved customer complaints to improve overall satisfaction and foster positive relationships.
- Handled cashier duties, including taking orders, processing payments, and providing accurate change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Front End Associate
Walmart
Jacksonville, fl
04.2010 - 07.2019
- Greeted customers warmly upon arrival, effectively identifying their needs to facilitate a positive interaction.
- Assisted customers with product inquiries, ensuring accurate information to enhance their shopping experience.
- Resolved customer complaints and inquiries, leveraging strong problem-solving skills to improve satisfaction.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Performed daily opening and closing procedures according to standard operating procedures.
Education
High School Diploma -
Nathaniel B Forrest
Jacksonville Fl05-2006
Skills
- Cash handling
- Customer service
- Team collaboration
- Time management
- Problem solving
- Effective communication
Timeline
Crew Member
Hardee's
07.2019 - 04.2026
Front End Associate
Walmart
04.2010 - 07.2019
High School Diploma -
Nathaniel B Forrest