Rhonnika Calhoun

• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Interpreted clients' needs and introduced services to fit specific requirements.

• Increased efficiency of department operations by maintaining inventory levels of consumables and ordering supplies as needed.
• Maintained a safe environment for patients and staff by adhering to strict radiation safety guidelines and protocols.
• Participated in ongoing professional development opportunities to stay current on industry trends and advancements in radiology technology.
• Reduced patient wait times by effectively managing appointment schedules and accommodating emergency cases when necessary.
• Educated patients on post-procedure care instructions, fostering better understanding of follow-up steps and expectations.
• Assisted in training new Radiology Technician Assistants on departmental processes and best practices, promoting consistency in service delivery across the team.

• Collaborated with interdisciplinary teams to provide comprehensive care for patients undergoing various diagnostic tests.
• Increased patient satisfaction through clear communication of procedural expectations and exceptional bedside manner.
• Efficiently prepared contrast agents as needed for specific examinations, adhering to strict safety guidelines at all times.
• Demonstrated adaptability by quickly learning new software programs for image processing and record-keeping purposes.
• Improved patient throughput by efficiently preparing exam rooms and equipment between appointments.
• Assisted radiology technicians with positioning patients for optimal imaging results.
• Ensured patient safety by properly utilizing radiation protection measures during procedures.

Assisting the nurse supervisor with patient's bed assignments.

Coordinating with the different to units to manage bed placement and level of care on each unit.

• Maintained strict confidentiality of sensitive information, adhering to legal regulations and company policies.
• Established strong relationships with clients, understanding their needs and advocating on their behalf.
• Assisted in training new Case Specialists to ensure consistent quality of work across the team.
• Improved case resolution times by streamlining workflow processes and prioritizing tasks effectively.
• Collaborated with multiple departments for efficient coordination and optimal case outcomes.