Rhylen Wood
Canton,NY
Summary
Dependable professional with experience and strong critical thinking, problem-solving, and organizational skills. Skilled in operating cash registers and providing exceptional customer service. A team player who goes above and beyond to promote guest loyalty.
Overview
2
2
years of professional experience
Work History
Crew Member
Jrecks Subs
Hogansburg, NY
07.2023 - 08.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
Crew Member
SUBWAY®Restaurants
Hogansburg, NY
12.2022 - 07.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
High School Diploma -
Salmon River High School
Fort Covington, NY06-2024
Some College (No Degree) - Criminal And Justice
SUNY Canton
Canton, NYSkills
- Safe Food Handling
- Inventory Restocking
- Customer Service
- Customer Engagement
- Order Management
- Beverage Preparation
- Teamwork and Collaboration
- Verbal and written communication
- Workplace Efficiency
- Heavy Lifting
- Safety
- Crew Leadership
References
References available upon request.
Timeline
Crew Member
Jrecks Subs
07.2023 - 08.2024
Crew Member
SUBWAY®Restaurants
12.2022 - 07.2023
High School Diploma -
Salmon River High School
Some College (No Degree) - Criminal And Justice
SUNY Canton
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