Rhyne Hobbs
Eastland,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
23
23
years of professional experience
Work History
Insurance Agent
Marsh McLennan Agency
08.2021 - Current
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Utilized CRM software to manage client relationships.
- Conducted annual reviews of existing policies to update information.
General Manager
Eastland Fine Arts Association
03.2002 - 07.2024
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Estimator
Bartee Metals
01.2020 - 08.2021
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
- Analyzed designs and performed accurate cost analysis.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
Education
No Degree - Criminal Justice
University of Phoenix
Tempe, AZHigh School Diploma -
Eastland High School
Eastland, TX05.2006
Skills
- Customer Service
- Policy Renewals
- Client Retention
- Business Planning
- Audience Engagement
- Media Relations
- Facility Management
- Inventory Management
- Operations Oversight
- Estimate Preparation
- Project Planning
- Project estimation and bidding
Timeline
Insurance Agent
Marsh McLennan Agency
08.2021 - Current
Estimator
Bartee Metals
01.2020 - 08.2021
General Manager
Eastland Fine Arts Association
03.2002 - 07.2024
No Degree - Criminal Justice
University of Phoenix
High School Diploma -
Eastland High School
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