Rian Bates
Springfield,OR
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
2
2
years of professional experience
Work History
Shift Lead Manager
Diamond Concessions
02.2023 - 08.2023
- Cooperated with coworkers to improve customer experience and manage food handling.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
Retail Sales Associate Cashier
Kohls Corp
09.2022 - 01.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Concessions Worker
Diamond Concessions
06.2021 - 08.2022
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Served drinks and snacks to customers, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
Education
No Degree -
Thurston High School
Springfield, OR02.2024
Skills
- Employee Relationships
- Cash Handling
- Accurate Money Handling
- Opening and Closing Procedures
- Verbal and Written Communication
- Inventory Accuracy
- Leading Employees
- Energetic and Enthusiastic
- Food Safety and Sanitation
Accomplishments
- Achieved the ability to graduate high school early by effectively advocating for myself and sacrificing off periods to take extra classes.
- Successfully collaborated with others in a journalism class to support the development of the school newspaper.
- Proved myself responsible and qualified enough to earn a promotion to a management team.
Timeline
Shift Lead Manager
Diamond Concessions
02.2023 - 08.2023
Retail Sales Associate Cashier
Kohls Corp
09.2022 - 01.2023
Concessions Worker
Diamond Concessions
06.2021 - 08.2022
No Degree -
Thurston High School
Similar Profiles
Isaac GalbreaithIsaac Galbreaith
Concessions Worker at Diamond ConcessionsConcessions Worker at Diamond Concessions
Chiara PrengerChiara Prenger
Cashier at Diamond Council Baseball ConcessionsCashier at Diamond Council Baseball Concessions
ELVIE TREMAIN ARNOLDELVIE TREMAIN ARNOLD
Entrepreneur at HOME CONCESSIONS FOOD TRUCKEntrepreneur at HOME CONCESSIONS FOOD TRUCK