Rian Langham
North Port,FLORIDA
Summary
Ambitious individual who works well under pressure. Able to meet expectations and deadlines, with extensive dedicated customer service specialist skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Sarasota County Tax Collector
Venice, FL
01.2024 - Current
- Processing driver's licenses, car registrations, and property tax payments for Sarasota County residents.
- Experience with immigration status and documents.
- Surrendering license plates.
- Gathering the required documents needed to take a license out of suspense.
- Providing exceptional customer service to ensure customer satisfaction.
Bartender
All Star Sports and Grill
Port Charlotte, FL
06.2023 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties including restocking supplies.
Closing Advocate
Pop Sells Yachts and RV's
Sarasota, FLORIDA
11.2022 - 06.2023
- Working with buyers and sellers to gather the documents needed for closing.
- Coordinating closings.
- Reviewing boat and RV titles and registrations.
- Notarizing a Bill of Sale.
- Submitting required documentation to the accounting department for funding.
- Drawing closing documents for both buyers and sellers.
Mortgage Loan Processor
Loandepot
Plano , TX
10.2016 - 04.2022
- Submitted completed loan packages to underwriting department for approval or denial decisions.
- Managing a pipeline of customers, up to 60 clients.
- Seeing a loan from start to finish.
- The ability to understand underwriting conditions and explain to borrowers what is needed.
- Handling sensitive customer information.
Education
High School Diploma -
Dansville High School
Dansville MiAssociate of Applied Science - General Studies
Lansing Community College
Lansing, MISome College (No Degree) - Paralegal Studies
Collin County Community College
Plano, TXSkills
- Attention to detail
- Effective communication
- Customer service
- Document management
- Active listening
- Good work ethic
- Multitasker
Certification
- Public Notary 2022
Accomplishments
- Elite gold award 2019
- Rising Star award 2022
Timeline
Customer Service Representative
Sarasota County Tax Collector
01.2024 - Current
Bartender
All Star Sports and Grill
06.2023 - Current
Closing Advocate
Pop Sells Yachts and RV's
11.2022 - 06.2023
Mortgage Loan Processor
Loandepot
10.2016 - 04.2022
High School Diploma -
Dansville High School
Associate of Applied Science - General Studies
Lansing Community College
Some College (No Degree) - Paralegal Studies
Collin County Community College
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