Rianna Brooks
Manteca,United States
Summary
Friendly and reliable Sales Associate with excellent customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Excellent history of running smooth, accurate registers, keeping products stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
5
5
years of professional experience
Work History
Sales Associate
G By Guess
Modesto, CA
07.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Processed incoming shipments efficiently to maintain optimal inventory levels.
- Collaborated with managers to align sales strategies and optimize team performance.
- Executed loss prevention measures to minimize inventory shrinkage.
- Promoted customer engagement by effectively explaining and enrolling customers in reward programs.
- Maximized revenue by effectively upselling products to meet customer needs and preferences.
- Achieved and exceeded sales goals by employing effective sales strategies and customer engagement techniques.
- Executed visually appealing merchandising strategies to enhance product visibility and drive customer engagement.
Customer Service Cashier
Tilly's
Manteca, CA
10.2022 - 06.2023
- Restocked sales floor efficiently, maintaining optimal product levels for customer convenience.
- Encouraged customers to explore and purchase additional clothing items, boosting sales.
- Operated cash register efficiently to process customer transactions and ensure accuracy.
- Enhanced customer experience by effectively promoting additional products at checkout.
- Enhanced customer loyalty by promoting and assisting with loyalty account enrollment during transactions.
Cashier
Round Table Pizza, Inc
Lathrop, CA
07.2020 - 10.2021
- Maintained knowledge of store promotions and highlighted current specials to customers.
- Performed cash and card transactions to complete customer purchases.
- Handled phone orders with accuracy, maintaining a high standard of customer service.
- Upheld kitchen cleanliness standards, supporting overall operational efficiency.
- Demonstrated versatility in handling multiple duties to enhance customer service and meet store needs.
Education
Currently Attending - Business Administration And Management
Modesto Junior College
Modesto, CAHigh School Diploma -
East Union High School
Manteca, CA05.2022
Skills
- Customer Transactions
- Credits and Refunds
- Detail-Orientated
- Stocking and Replenishing
- Visual Merchandising
- Loss Prevention
- Upselling Merchandise
- Driving Store Revenue
- Enhancing Customer Experience
- Boost Customer Rewards Accounts
Timeline
Sales Associate
G By Guess
07.2023 - Current
Customer Service Cashier
Tilly's
10.2022 - 06.2023
Cashier
Round Table Pizza, Inc
07.2020 - 10.2021
Currently Attending - Business Administration And Management
Modesto Junior College
High School Diploma -
East Union High School