Ricardo Aguiar
Walgreen's Pharmacy
Clermont,FL
2
Languages
1
Certification
8
years of professional experience
Driven Pharmacy Technician experienced in optimizing pharmacy workflows and ensuring regulatory compliance. Strong expertise in inventory management, customer service, and training, leading to increased pharmacy productivity and improved patient satisfaction.
Proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Work History
Pharmacy Technician
5 Years 6 Months- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in compounding medications, adhering to strict safety protocols.
- Managed inventory levels, conducting regular audits to minimize discrepancies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained and mentored new pharmacy technicians on operational procedures and best practices.
- Implemented workflow improvements that enhanced medication dispensing speed and accuracy.
- Ensured compliance with regulatory standards, maintaining a safe and organized pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Electrical Apprentice
2 Years 4 Months- Assisted in installation and maintenance of electrical systems, ensuring adherence to safety regulations.
- Collaborated with senior electricians to troubleshoot and resolve electrical issues efficiently.
- Utilized wiring diagrams to support installations, enhancing accuracy and minimizing errors.
- Installed, wired, and tested PV solar arrays, inverters, and battery storage systems ensuring full compliance with National Electrical Code
- Executed Job Hazard Analysis (JHA), Lock-Out-Tag-Out (LOTO) protocols, and maintained strict adherence to OSHA safety guidelines.
Education
High School Diploma
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Insurance billing
Medication dispensing
HIPAA
Pharmacy ethics
Drug inventory control
Pharmaceutical calculations
Pharmacy software proficiency
Staff leadership
Immunization Certified
Accomplishments
- Increased customer retention by delivering top-notch customer service from prescription drop-off to pick-up.
- Facilitated the implementation of a new drug inventory system.
- Trained new pharmacy technicians on pharmacy policies, procedures and best practices.
- Reduced prescribing errors by reaching out to prescribers to verify medication orders.
Certification
- Certified Pharmacy Technician, Walgreens, 2021-Now
- Immunization Certified
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Interests
I enjoy helping others and giving back to the community.
Supporting STEM education initiatives and mentorship programs.
Volunteering
Furthering my education
Timeline
Pharmacy Technician
Walgreen's Pharmacy
04.2021 - CurrentRead More
Electrical Apprentice
OCI
09.2018 - 01.2021Read More
Olympia High School
High School Diploma
Read More