Healthcare Administration
Ricardo Castaneda
Student
Garland,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Healthcare Administrator position. Ready to help team achieve company goals.
Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Server
Kyoto Japanese Steakhouse
Rockwall, TX
06.2022 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked together with co-workers to increase table turnover.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lift Truck Operator
Home Depot
Garland, TX
01.2022 - 01.2023
- Operated or tended automatic stacking, loading and packaging machines.
Order Fulfillment Associate
Home Depot
Garland, United States
06.2021 - 01.2023
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Conducted cycle counts and reconciled problems within distribution operations.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Paint Associate
Home Depot
Garland, TX
10.2019 - 01.2023
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Located merchandise in store for consumers and demonstrated usage of tools and prep items.
- Evaluated weekly performance to maintain sales goals and drive productivity levels.
- Displayed color selection using intriguing and creative displays of swatches, painted pieces and sample books.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
- Stocked aisles with merchandise and cleaned paint counter for orderly appearance.
- Maintained up-to-date knowledge on store returns policies and promotions to provide reliable information.
- Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
- Trained and mentored new associates by modeling customer service methods, product knowledge and check out techniques.
- Assisted personnel with suggestions and recommendations to resolve problem.
- Performed tinting, mixing and color matching of paint.
Education
BBA - Health Administration
Texas Woman's University
Denton, TX 09.2020 - Current
Skills
Item promotion
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Awarded “Employee of the Month” in 2022.
Interests
Sports
Investing
Timeline
Server
Kyoto Japanese Steakhouse
06.2022 - Current
Lift Truck Operator
Home Depot
01.2022 - 01.2023
Order Fulfillment Associate
Home Depot
06.2021 - 01.2023
BBA - Health Administration
Texas Woman's University
09.2020 - Current
Paint Associate
Home Depot
10.2019 - 01.2023
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