Ricardo Diaz Martinez
San Jose,CA
Summary
Dependable candidate focused on learning a new field in which to develop a long lasting career to thrive in. Strive to meet all expectations by learning the new field with a positive attitude in order to create a enjoyable and productive work environment.
Overview
7
7
years of professional experience
Work History
Internet Sales Manager
Freeway Toyota
08.2019 - 02.2023
- Contact future, current and past customers to maintain an open dialogue regarding their experience with our sales departments.
- Filter through leads by reaching out and making contact in order to attain their interest and bring them into our dealership for possible sale
- Work with customers to show and demonstrate the products we have available
- Provide and explain all the information regarding the vehicle customers desire
- Exhibit the car the customer preferred and guide them through a test drive in a safely manner
Sales Associate
Gilroy Chevrolet
02.2018 - 07.2019
- Provide customers with information regarding car dealership products and services
- Attract customers from online leads and incoming calls into the car dealership in order to make a sale
- Demonstrate to customers their purchase options correlated to their financial ability in regards to the product they wish to attain, ie: vehicles, warranties
- Maintain the lot of dealership by safely arranging vehicles to provide a safe area in which they can be driven through the lot
- Instrust and follow up with service deparment reagrding vehicles that needed work to ensure they were completed in a timely manner and that all propper paper work was given and completed
Sales Associate
Capitol Toyota
07.2016 - 02.2018
- Speak to clientel whom arrived at the dealership and provide excellent customer service
- Attain information from clients in order to maintain in contact and keep them as future prospects for a sale
- Assist coworkers finalize deals with thier clients and make sure the clients are taken care of
- Translate for Spanish speaking customers to assure they understood all that was being said with management and paperwork that was being completed for a sale
- Assist and train hires within my work group
Education
Bachelor - Marketing
University Of Saint Mary
Leavenworth, KS04.2016
Associates Degree - Communications
Mission College
Santa Clara, CA04.2012
Skills
- Sales Techniques
- Staff Coaching
- Customer Education
- Adaptability and flexibility
- Multitasking capabilities
- Customer relationship management
- Team leadership qualities
- Product knowledge
- Vehicle operations
- Great Communicator
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Internet Sales Manager
Freeway Toyota
08.2019 - 02.2023
Sales Associate
Gilroy Chevrolet
02.2018 - 07.2019
Sales Associate
Capitol Toyota
07.2016 - 02.2018
Bachelor - Marketing
University Of Saint Mary
Associates Degree - Communications
Mission College
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