Summary
Overview
Work History
Education
Skills
Certifications Courses
Timeline
Generic

Ricardo Garcia Jr

Lubbock

Summary

Motivated professional with excellent communication skills and a passion for problem-solving to ensure customer satisfaction.

Overview

8
8
years of professional experience

Work History

Clerk

United States Postal Service
Lubbock
2019.02 - Current
  • Processed incoming and outgoing mail efficiently and accurately.
  • Sorted and distributed mail to appropriate departments and individuals.
  • Assisted customers with mailing questions and provided excellent customer service.
  • Followed postal regulations and guidelines to ensure compliance with mail handling procedures.

Field Expert

Asurion
Lubbock
2024.09 - 2025.05
  • Managed customer interactions to resolve technical issues effectively.
  • Coordinated field operations to ensure timely service delivery.
  • Documented service reports to track troubleshooting steps and resolutions.

Stocker

Walmart
Lubbock
2018.07 - 2019.02
  • Managed inventory and restocked shelves in a retail store.
  • Maintained cleanliness and organization of stockroom and backroom areas.
  • Assisted customers with locating products and providing information about stock availability.

Education

High School Diploma -

Roosevelt High School
Lubbock, TX
2013-05

Skills

  • Problem-solving
  • Troubleshooting
  • Customer service
  • Detailed oriented

Certifications Courses

Google IT Support Professional Certificate

Timeline

Field Expert

Asurion
2024.09 - 2025.05

Clerk

United States Postal Service
2019.02 - Current

Stocker

Walmart
2018.07 - 2019.02

High School Diploma -

Roosevelt High School
Ricardo Garcia Jr