Summary
Overview
Work History
Education
Skills
Certifications Courses
Timeline
Generic

Ricardo Garcia Jr

Lubbock

Summary

Motivated professional with excellent communication skills and a passion for problem-solving to ensure customer satisfaction.

Overview

8
8
years of professional experience

Work History

Clerk

United States Postal Service
Lubbock
02.2019 - Current
  • Processed incoming and outgoing mail efficiently and accurately.
  • Sorted and distributed mail to appropriate departments and individuals.
  • Assisted customers with mailing questions and provided excellent customer service.
  • Followed postal regulations and guidelines to ensure compliance with mail handling procedures.

Field Expert

Asurion
Lubbock
09.2024 - 05.2025
  • Managed customer interactions to resolve technical issues effectively.
  • Coordinated field operations to ensure timely service delivery.
  • Documented service reports to track troubleshooting steps and resolutions.

Stocker

Walmart
Lubbock
07.2018 - 02.2019
  • Managed inventory and restocked shelves in a retail store.
  • Maintained cleanliness and organization of stockroom and backroom areas.
  • Assisted customers with locating products and providing information about stock availability.

Education

High School Diploma -

Roosevelt High School
Lubbock, TX
05-2013

Skills

  • Problem-solving
  • Troubleshooting
  • Customer service
  • Detailed oriented

Certifications Courses

Google IT Support Professional Certificate

Timeline

Field Expert

Asurion
09.2024 - 05.2025

Clerk

United States Postal Service
02.2019 - Current

Stocker

Walmart
07.2018 - 02.2019

High School Diploma -

Roosevelt High School
Ricardo Garcia Jr