Ricardo Gomez

Manage Shift, bartending, serving,

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Consulted with customers to assess needs and propose optimal solutions.
• Managed day-to-day business operations.
• Trained and motivated employees to perform daily business functions.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.