Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Gonzalez

Houston,TX

Summary

Dynamic Parts Specialist at O'Reilly Auto Parts with a strong background in inventory management and customer service. Achieved significant cost reductions through optimized storage solutions while enhancing operational efficiency. Expertise in parts identification and technical support, consistently delivering exceptional service that drives customer satisfaction. Dedicated to maintaining high standards in all facets of automotive service.

Overview

3
3
years of professional experience

Work History

Parts Specialist

O'Reilly Auto Parts
Houston, TX
04.2025 - Current
  • Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
  • Ensured that all safety procedures were followed while handling hazardous materials.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
  • Assisted customers with product selection based on their needs.
  • Provided customers with technical advice regarding parts information and availability.

E-commerce Clerk

Kroger
Houston, TX
04.2024 - Current
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Communicated regularly with warehouse staff regarding incoming and outgoing shipments.
  • Ensured that merchandise was properly packaged and labeled for customer pickup.
  • Resolved any issues related to customer orders or returns promptly and efficiently.

Party Host

Wonderwild
Houston, TX
02.2022 - 04.2024
  • Helped decorate the party room for the child's party with help from the parents and family.
  • Help hand out food and cake to parents and kids who want the food that parents.
  • Keep track of time, and help pack up all the decorations, leftover food, and presents.
  • Supervised staff on duty during events to ensure they were performing their duties properly.
  • Greeted guests and provided them with party information.

Education

High School Diploma -

Heights High School
Houston, TX
06-2024

Skills

  • Inventory management
  • Customer service
  • Basic technical support
  • Product knowledge
  • Sales assistance
  • Time management
  • Parts identification
  • Parts installation
  • Fluid exchanges
  • Inspecting vehicles
  • Transmission repair
  • Rebuilding engines
  • Tire services
  • Battery services

Timeline

Parts Specialist

O'Reilly Auto Parts
04.2025 - Current

E-commerce Clerk

Kroger
04.2024 - Current

Party Host

Wonderwild
02.2022 - 04.2024

High School Diploma -

Heights High School

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