Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Nelson

Mission Viejo,CA

Summary

Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Shift Lead

Baja Fresh
Mission Viejo, CA
09.2023 - Current
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Managed store operations during absence of Store Manager or Assistant Manager.

Line Cook

Burger Lounge
Irvine, CA
09.2021 - 08.2023
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Ensured that all dishes were prepared according to recipe specifications.

Restaurant Team Member

Del Taco
Mission Viejo, CA
03.2015 - 11.2020
  • Communicated clearly with kitchen staff regarding order specifics.
  • Trained new team members on restaurant policies and procedures.
  • Provided quality customer service with a friendly attitude.

Sales Associate

Sports Chalet
Laguna Niguel, CA
07.2015 - 08.2016
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.

Education

High School Diploma -

Aliso Niguel High School
Aliso Viejo, CA
06-2013

Skills

  • Performance Improvement
  • Operations Monitoring
  • Scheduling expertise
  • Sales proficiency
  • Work Delegation
  • Conflict Resolution

Timeline

Shift Lead

Baja Fresh
09.2023 - Current

Line Cook

Burger Lounge
09.2021 - 08.2023

Sales Associate

Sports Chalet
07.2015 - 08.2016

Restaurant Team Member

Del Taco
03.2015 - 11.2020

High School Diploma -

Aliso Niguel High School
Ricardo Nelson