Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Nelson

Mission Viejo

Summary

Dynamic sales professional with a proven track record at Victra Verizon, excelling in account development and pipeline building. Adept at identifying new business opportunities and enhancing customer retention. Strong communicator with a commitment to driving profitability and fostering team collaboration. Skilled in competitor research and sales closing strategies.

Overview

13
13
years of professional experience

Work History

Sales Representative

Victra Verizon
10.2024 - 01.2026
  • Attended monthly sales meetings and quarterly sales trainings.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Stayed current on company offerings and industry trends.
  • Met existing customers to review current services and expand sales opportunities.

Assistant General Manager

Baja Fresh
11.2023 - 09.2024
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Resolved problems promptly to elevate customer approval.
  • Mentored and motivated team members to achieve challenging business goals.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Line Cook

Burger Lounge
03.2020 - 12.2022
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Grilled meats and seafood to customer specifications.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Cashier

Del Taco
03.2014 - 03.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Sports Chalet
05.2013 - 06.2015
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Saddleback College
Mission Viejo, CA

Skills

  • Competitor research
  • Account development
  • Network development
  • Pipeline building
  • Sales closing
  • Customer retention abilities

Timeline

Sales Representative

Victra Verizon
10.2024 - 01.2026

Assistant General Manager

Baja Fresh
11.2023 - 09.2024

Line Cook

Burger Lounge
03.2020 - 12.2022

Cashier

Del Taco
03.2014 - 03.2020

Sales Associate

Sports Chalet
05.2013 - 06.2015

High School Diploma -

Saddleback College
Ricardo Nelson