Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Olivares

Los Angeles,CA

Summary

Driven Shift Manager with a proven track record at Autozone, adept in Inventory Control and Staff Development. Excelled in maintaining high customer satisfaction, driving revenue, and mentoring teams for peak performance. Skilled in navigating high-stress situations to achieve operational excellence, demonstrating flexibility and reliability.

Overview

11
11
years of professional experience

Work History

Shift Manager

Autozone
01.2023 - Current
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Built relationships with customers and managed accounts to drive revenue and profit.

Shift Supervisor

Rite-Aid Pharmacy
10.2017 - 01.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.

Cashier

Panda Express Restaurant
01.2014 - 10.2017
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.

Education

GED -

Belmont Community Adult School
Los Angeles, CA
07.2013

Skills

  • Staff Development
  • Equipment Troubleshooting
  • Inventory Control
  • Team Development
  • Safety Compliance
  • Accurate money handling
  • Training and mentoring
  • Tech-Savvy
  • Flexible Schedule
  • Punctual and Reliable

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Shift Manager

Autozone
01.2023 - Current

Shift Supervisor

Rite-Aid Pharmacy
10.2017 - 01.2023

Cashier

Panda Express Restaurant
01.2014 - 10.2017

GED -

Belmont Community Adult School

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Ricardo Olivares