Ricardo Oliveros
Hialeah,FL
Summary
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests. Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
8
8
years of professional experience
Work History
Security Supervisor
Security Alliance
09.2014 - 03.2020
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and approved access control systems for accessibility to authorized personnel.
Security Guard
Security Alliance
12.2012 - 09.2014
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Cashier
7-11
10.2011 - 12.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Arts - Tecnico Medio En Geodesia Y Cartografia
CCT Luis Ruiz
Santa Clara, Cuba07.1987
Skills
- Staffing and Scheduling
- Security Team Management
- Interviews and Interrogations
- Site Visits
- Security Screening
- Investigative Procedures
- Access Systems and Patrol
- Product Recommendations
- Cash Register Operation
- Cash Handling
- Payment Processing
- Payment Collection
- Customer Service
- Product Restocking
- Reliability
- Keen Observer
- Report Preparation
- Background Investigations
- First Aid Certified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Security Supervisor
Security Alliance
09.2014 - 03.2020
Security Guard
Security Alliance
12.2012 - 09.2014
Cashier
7-11
10.2011 - 12.2012
Associate of Arts - Tecnico Medio En Geodesia Y Cartografia
CCT Luis Ruiz
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