Ricardo Padilla Jr
Manager
Chaparral,NM
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Whatabuger. Skilled in operations management and interpersonal communication, adept at resolving conflicts and mentoring staff for career progression. Demonstrated ability to improve service delivery and streamline processes, ensuring operational excellence and strategic growth.
Overview
7
7
years of professional experience
Work History
Manager
Whatabuger
El Paso, Texas
11.2017 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Wheeled Vehicle Mechanic (91B)
USAR
12.2018 - Current
- Ensured safe operation of vehicles through meticulous inspections and adherence to safety protocols.
- Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
- Mentored junior mechanics in proper repair techniques and procedures, fostering a culture of continuous learning and improvement.
- Sustained vehicle functionality during deployments by performing field expedient repairs under challenging conditions.
Education
High School Diploma -
Bel Air High School
El Paso, TX 05.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Staff Training and Development
Decision-Making
Multitasking
Analytical Thinking
Documentation And Reporting
Interpersonal Skills
Timeline
Wheeled Vehicle Mechanic (91B)
USAR
12.2018 - Current
Manager
Whatabuger
11.2017 - Current
High School Diploma -
Bel Air High School
05.2001 -
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