Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Perez

Londonderry

Summary

Dynamic Account Manager with a proven track record at ALKU, excelling in client satisfaction and retention through proactive communication and tailored solutions. Skilled in management and customer service, I effectively collaborated with teams to drive account growth, achieving sales goals while fostering strong client relationships.

Overview

4
4
years of professional experience

Work History

Account Manager

ALKU
North Andover, MA
01.2025 - Current
  • Managed client accounts, ensuring satisfaction and retention through proactive communication.
  • Developed tailored solutions to meet client needs and expectations effectively.
  • Collaborated with sales team to identify opportunities for account growth and expansion.
  • Facilitated regular meetings with clients to review account performance and address concerns.
  • Set and achieved company defined sales goals.

Bartender

Nicks Bar and Food
Plymouth, NH
08.2025 - 12.2025
  • Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
  • Managed bar inventory, ensuring optimal stock levels and minimizing waste.
  • Trained new bartenders on drink recipes, customer service standards, and operational procedures.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Closed out cash register and prepared cashier report at close of business.

Banquet Captain

Owls Nest
Thornton, NH
01.2023 - 06.2025
  • Oversaw banquet setup and tear-down, ensuring adherence to event specifications and timelines.
  • Coordinated with kitchen staff to guarantee timely food service and adherence to quality standards.
  • Trained and mentored junior staff on operational procedures and customer service excellence.
  • Managed inventory of supplies, minimizing waste while maintaining adequate stock levels for events.

Child Care Facilitator

Mount Prospect Academy
Plymouth, NH
08.2022 - 05.2024
  • Facilitated daily activities promoting social skills and emotional development among children.
  • Developed individualized care plans addressing unique needs of each child in program.
  • Monitored behavioral progress and adjusted strategies to enhance learning outcomes.

Education

Associate of Science - Marketing

Plymouth State University
Plymouth, NH
12-2026

Skills

  • management
  • Customer service
  • Teamwork and collaboration
  • Salesman

Timeline

Bartender

Nicks Bar and Food
08.2025 - 12.2025

Account Manager

ALKU
01.2025 - Current

Banquet Captain

Owls Nest
01.2023 - 06.2025

Child Care Facilitator

Mount Prospect Academy
08.2022 - 05.2024

Associate of Science - Marketing

Plymouth State University