RICARDO SALGADO
CHICAGO,UNITED STATES
Summary
Dynamic university student with a strong foundation in conflict resolution, customer satisfaction, and problem-solving, developed through hands-on experiences in fast-paced service and retail environments. Proven ability to manage time effectively while ensuring high-quality outcomes that foster customer loyalty and enhance team efficiency. Committed to leveraging these skills in future roles to contribute positively to a collaborative and productive workplace. Prepared to embrace new challenges and drive success through innovative solutions and dedicated teamwork.
Overview
3
3
years of professional experience
Work History
SERVER
Park Ridge Country Club
Chicago
05.2024 - Current
- Delivered exceptional customer service in a fast-paced environment, enhancing guest experiences and fostering repeat business.
- Streamlined order processing to minimize wait times, resulting in noticeable improvements in customer satisfaction ratings.
- Coordinated with kitchen staff to ensure timely and accurate food delivery, strengthening teamwork and operational efficiency.
- Maintained accurate inventory records and executed daily reconciliations, upholding financial integrity and compliance with club standards.
- Engaged with guests to create a welcoming atmosphere, contributing to a positive dining experience and increased loyalty.
- Fostered a healthy work environment with coworkers and making the guests and members feel like a family.
- Orchestrated communication between front and back of house, improving coordination and significantly enhancing service speed.
Dining Hall Employee
NIU Campus Dining Services
DeKalb, IL
08.2025 - 05.2026
- Provided exceptional customer service in high-volume dining environment.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Assisted in food preparation and presentation, contributing to efficient meal service.
- Collaborated with team members to streamline workflow and enhance service efficiency.
SEASONAL STORE ASSOCIATE
Kohl's Inc.
Chicago
10.2023 - 01.2024
- Provided exceptional customer service by actively engaging with shoppers, leading to enhanced customer satisfaction and repeat visits.
- Assisted in inventory management by accurately restocking shelves, contributing to a more organized sales floor and improved product availability.
- Worked closely with team members to execute promotional displays, driving increased sales and creating an inviting shopping atmosphere.
- Maintained cleanliness and organization of the sales area, ensuring compliance with store standards and enhancing the overall shopping experience.
- Assisted with The Amazon Return Center, making customers feel welcomed and engaged with their packages, providing them our utmost attention.
- Fostered a welcoming environment by actively engaging with customers, resulting in noticeable improvements in customer loyalty.
Education
Bachelor of Science - Accounting
Northern Illinois University
Dekalb05-2029
High School Diploma - undefined
Taft High School
Chicago06-2025
Skills
- Conflict resolution expertise
- Exceptional customer service
- Strong work ethic
- Cash handling
- Guest engagement
- Hospitality service expertise
LANGUAGES
Spanish (Proficient).
Timeline
Dining Hall Employee
NIU Campus Dining Services
08.2025 - 05.2026
SERVER
Park Ridge Country Club
05.2024 - Current
SEASONAL STORE ASSOCIATE
Kohl's Inc.
10.2023 - 01.2024
High School Diploma - undefined
Taft High School
Bachelor of Science - Accounting
Northern Illinois University