Ricci Sosa
San Antonio,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Buffalo Wild Wings
Live Oak, TX
10.2022 - Current
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained new employees
Bagger/Cashier
El sabrositos Mexican restaurant
Converse, TX
04.2021 - 06.2022
- Checked expiration dates on food items prior to bagging them.
- Assisted with stocking shelves when necessary.
- Organized checkout area to ensure a safe and efficient work environment.
- Greeted customers entering the store with a friendly attitude.
- Maintained cleanliness of checkout area including floors, counters, and shelves.
- Educated customers on store's bagging policies, including options for reusable bags.
- Implemented bagging techniques to maximize space and protect fragile items.
Education
High School Diploma -
Judson High School
Converse, TX05-2023
Skills
- Customer Service
- Returns processing
- Cash Register Operation
- POS Systems
- Staff Training
- Professionalism and Courtesy
- Patience and Empathy
- Work Ethic and Integrity
- Reliability and punctuality
- Team Collaboration
- Analytical Thinking
- Adaptability
- Honest and Dependable
Certification
- certified as Phlebotomist , EKG tech and Medical assistant
Timeline
Cashier
Buffalo Wild Wings
10.2022 - Current
Bagger/Cashier
El sabrositos Mexican restaurant
04.2021 - 06.2022
High School Diploma -
Judson High School