RICH GIBSON SR
Searcy,AR
Summary
Strong willed Telemarketer with high level of enthusiasm and energy. Over 10 years of experience in call center environments. Possessing skills in developing rapport with each customer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Telemarketing Sales Representative
Heritage Publishing
- Conducted database research to identify potential leads and determine contact information.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Utilized sales techniques to build customer interest and close sales.
- Completed daily and weekly sales reporting using assigned tools.
SR Account Manager
Gorilla Financial
04.2013 - Current
- Prepared client budgets by reviewing client billing and managing monthly invoices.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Provided extensive support in sales, technical and business areas to key accounts.
Education
Associate Of Applied Business -
Arkansas State University
State University, ARSkills
- Call Control
- Sales Expertise
- Warm Calling
- Problem Resolution
- Account Management
- Script Use
- Closing Procedures
Websites
Certification
- EA - Enrolled Agent
Timeline
SR Account Manager
Gorilla Financial
04.2013 - Current
Telemarketing Sales Representative
Heritage Publishing
Associate Of Applied Business -
Arkansas State University
Similar Profiles
Betsy DailoBetsy Dailo
Data Specialist Supervisor at Heritage Publishing, Inc.Data Specialist Supervisor at Heritage Publishing, Inc.
Osmer MartinezOsmer Martinez
Writer at Halo Publishing International Y Hola Publishing InWriter at Halo Publishing International Y Hola Publishing In
Terry McIverTerry McIver
Editor-in-Chief at Penton Publishing, Informa Publishing and Endeavor Business MediaEditor-in-Chief at Penton Publishing, Informa Publishing and Endeavor Business Media
WENDY ADAMSWENDY ADAMS
CNA at AllHeartCNA at AllHeart
Mason WellsMason Wells
Trim Hardware And Accessories at Nelson Home SolutionsTrim Hardware And Accessories at Nelson Home Solutions