Richard Bielefeld
Tulsa
Summary
Hardworking individual with hands-on experience in Hospitality and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
30
30
years of professional experience
Work History
General Manager
Misfit Kitchen
12.2023 - 07.2024
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
SAMM(Sales and Account Manager
LDF Companies
04.2021 - 04.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
General Manager
Dust Bowl Lanes and Lounge
10.2017 - 04.2021
- Successfully opened McNellies Group's first concept outside of Oklahoma
- Procured and installed all bowling equipment
- Hired and trained new staff for Dust Bowl and Fassler
- Developed new seasonal drink menus
- Designed Catering menu
- Make schedules
- Plan and schedule exclusive events
- Inspire social media campaigns
- Repair antique bowling machines
- Demo and install new furniture to service community more efficiently and safely
- Increase and maintain morale
Bartender Shift Manager
Dust Bowl Lanes and Lounge
05.2011 - 06.2017
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
- Recommended house specials to new clients to boost revenue
- Conducted weekly and monthly inventories to assure an adequate supply of liquor, ice, cups, and other necessities
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions
- Recommended new hires
- Trained new staff
- Assisted in opening OKC location
Owner/Operator
Rehab Lounge
05.2004 - 12.2010
- Transformed struggling business into a regular, profitable hotspot
- Hired and trained staff
- Managed costs
- Orders and inventory
- Planned and executed promos and events
- Prepared ad campaigns
- Hired bands, DJs, entertainment
Bartender
Bowery Bar
02.2003 - 02.2004
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
- Made drinks to order
- Trained new staff
Owner/Operator
Deadtown Tavern
04.2000 - 04.2003
- Made drinks to order
- Hired and trained staff
- Managed costs
- Handled orders and inventory
- Planned and executed promos and events
- Prepared ad campaigns
Comm Sec agent
United States Army
02.1994 - 06.1999
- Worked with small tactical teams to insure secure transmission of top secret information in support of Operation Deliberate Force and Operation Joint Endeavor
- Gathered intel for best installation of secure communications
- Maintained and updated files and records to support efficient operations
Education
Journeyman electrician certificate - Electronics repair
United States Army
Skills
- Knowledge of beer, liquor and wine
- Sales management
- Customer relations
- Community building
- Security protocols
- Staff training
- Team Training
- Routine maintenance on AMF 82-70
Timeline
General Manager
Misfit Kitchen
12.2023 - 07.2024
SAMM(Sales and Account Manager
LDF Companies
04.2021 - 04.2022
General Manager
Dust Bowl Lanes and Lounge
10.2017 - 04.2021
Bartender Shift Manager
Dust Bowl Lanes and Lounge
05.2011 - 06.2017
Owner/Operator
Rehab Lounge
05.2004 - 12.2010
Bartender
Bowery Bar
02.2003 - 02.2004
Owner/Operator
Deadtown Tavern
04.2000 - 04.2003
Comm Sec agent
United States Army
02.1994 - 06.1999
Journeyman electrician certificate - Electronics repair
United States Army
Similar Profiles
Andrew SoltisAndrew Soltis
Barista / Shift Lead at Misfit Society Coffee ClubBarista / Shift Lead at Misfit Society Coffee Club
Bryttani KrobBryttani Krob
Diversion Coordinator at Misfit Addictions CounsleingDiversion Coordinator at Misfit Addictions Counsleing
Hinal PatelHinal Patel
Account Leader at Misfit AgencyAccount Leader at Misfit Agency