Laura Shaver
Rincon
Summary
Experience in administrative and secretarial positions. Adaptable, dependable, strong organizational skills, and experienced at multitasking in a variety of settings. Accustomed to meeting deadlines quickly and accurately. Highly effective at establishing and maintaining good client relationships. Computer knowledge through several software’s.
Overview
36
36
years of professional experience
Work History
Dental Insurance Coordinator
Morrison Dental Associates
Savannah
08.2019 - 09.2025
- Coordinated patient insurance verification and eligibility checks daily.
- Assisted patients in understanding their insurance benefits and coverage options.
- Maintained accurate records of patient accounts and insurance communications.
- Developed and implemented improved workflows for insurance documentation management.
- Updated patient records when necessary due to changes in coverage or benefit levels.
- Provided technical assistance to staff members regarding insurance filing procedures.
- Assisted patients in understanding their benefits packages, including co-payments, deductibles.
- Monitored changes in insurance policies and communicated relevant updates to staff and patients.
- Assessed patient eligibility for Medicaid, Medicare, and other government assistance programs.
Office Manager/ Patient Coordinator
Hinesville Family Dentistry
06.2001 - 06.2019
- Company Overview: formally Liberty Family Dental
- Worked with William Wege, DMD for 10 years until he retired and sold the practice at which time I transferred over to the new company owner, Benevis.
- Oversaw all daily activities and employees.
- Handled advertising for office.
- Scheduled appointments with patients and confirmed appointments for following day.
- Managed accounts receivable.
- Maintained daily bank deposits and monthly reports.
- Followed up on EOB’S and entered insurance checks.
- Filed insurance claims with numerous insurance companies.
- Checked in patients and verified insurance eligibility.
- Worked with dental labs and followed up on cases.
- Assisted doctors on consultation’s.
- Maintained license and certifications for employee’s and doctor’s.
- Worked up pretreatment estimates for patients and scheduled appointments according.
- Formally Liberty Family Dental
Property Management
Century 21 Action Realty
01.1990 - 01.2001
- Eleven years experience with managing 400+ rental properties.
- Managed daily operations, including tenant and owner relations and site visits.
- Established and maintained positive tenant relations by directly addressing tenant concerns.
- Improved operations through computer technology, including tenant notifications, monthly cash flows for owners, maintenance, and end of year reports and taxes.
- Handled past due rent collections and proceeded with court procedures if necessary.
- Overseen tenant move outs and returning of security deposits.
- Handled maintenance calls on rental properties and dispatched work orders out.
Education
High school degree - Vocational Office Training, Future Business Leaders of America
Bradwell Institute
Hinesville, GA06.1988
Skills
- Insurance verification
- Claims processing
- Patient account management
- Benefit analysis
- Workflow optimization
- Customer relationship management
References
Available upon request
Timeline
Dental Insurance Coordinator
Morrison Dental Associates
08.2019 - 09.2025
Office Manager/ Patient Coordinator
Hinesville Family Dentistry
06.2001 - 06.2019
Property Management
Century 21 Action Realty
01.1990 - 01.2001
High school degree - Vocational Office Training, Future Business Leaders of America
Bradwell Institute