Richard Connor
Eugene ,OR
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hub Property Manager
Umbrella properties
Eugene, Oregon
08.2023 - Current
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Processed evictions when necessary in accordance with state laws and procedures.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
Assistant Manager/Property Manager
FPI Management
Shoreline, Washington
05.2021 - 08.2023
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
Assistant Property Manager/ Property Manager
Nexus Real Estate
Austin, US
05.2020 - 05.2021
- Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-in/move-outs, etc.)
- Appear and handle all court cases
- Ensure that all rents and late fees/check charges are collected, posted and reported.
- Ensure that invoices are submitted to the corporate office for payment, handle petty cash and all funds.
- Build a sense of community through resident functions and other communication strategies.
- Plan weekly/daily office staff schedules and assignments and ensure all personnel-related administrative processes are executed on a timely basis.
- Oversees outside contract vendors.
- Ensure property is rented to capacity by implementing creative marketing strategies and developing a top performing team of leasing professionals.
- Oversee or manage all details of resident move-ins and move-outs giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed.
- Delight residents by responding to requests and concerns promptly and courteously.
- Coordinate maintenance schedule and assignments with Maintenance Supervisor.
- Ensure that vacated apartments are walked in a timely manner and in accordance with company policy. Prepare the Statement of Security Deposit in a timely manner.
Leasing Consultant/Assistant Manager
Greystar
Austin, US
02.2018 - 04.2020
- Seeked out new residents by creative marketing techniques
- Manage the lease renewal process
- Respond timely to all calls, emails, and site visits.
- Greeted potential tenants and provided information about the property.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Updated resident data into property management software system daily.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Maintained accurate records of prospective renters, applications and leases.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
Leasing Consultant
Avenue5 Residential
Round Rock, US
06.2016 - 02.2018
- Got apartments ready for people to move in.
- Showed potential clients what the apartments and area looked like.
- Filled out paperwork with clients and got them moved in.
- Collected security deposits, rent, and any other charge associated with residents moves.
- Communicate all lease and community policies to new and current residents.
- Follow up with all leads and prospects that did/did not lease.
- Ensure apartments are move-in ready by inspecting, and adding last-minute touches when appropriate.
- Seeked out new residents by creative marketing techniques
- Manage the lease renewal process
- Respond timely to all calls, emails, and site visits.
Education
Associate's degree - Psychology
Portland Community College
06.2018
Skills
- Property Leasing
- Store Management Experience
- Property Management
- Payroll
- Office Management
- Assistant Manager Experience
- Management
- OneSite
- Yardi
- Fair Housing Regulations
- Section 8
- Accounts Payable
- Accounts Receivable
- Landlord-tenant law
- Microsoft Powerpoint
- Social media management
- Bank runs
- Budget management
- Staff training
- Financial reporting
- Preparing property agreements
Certification
- Food Handler Certification
- Certified Apartment Manager
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Hub Property Manager
Umbrella properties
08.2023 - Current
Assistant Manager/Property Manager
FPI Management
05.2021 - 08.2023
Assistant Property Manager/ Property Manager
Nexus Real Estate
05.2020 - 05.2021
Leasing Consultant/Assistant Manager
Greystar
02.2018 - 04.2020
Leasing Consultant
Avenue5 Residential
06.2016 - 02.2018
Associate's degree - Psychology
Portland Community College