Richard Corns
East Canton,OH
Summary
Accomplished Agency Owner with a proven track record at American Family Insurance, adept in Operations Management and Customer Relations. Expert in expanding client bases and exceeding sales quotas by over 20%, demonstrating exceptional risk management and sales management skills. Specializes in developing custom insurance solutions, fostering long-term client relationships, and leading teams to surpass objectives.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
Work History
Agency Owner
American Family Insurance
09.2018 - 05.2024
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Approved staff hiring, termination, promotions and department transfers.
- Expanded client base through effective networking, relationship management, and referrals.
- Developed custom insurance solutions tailored to individual clients'' unique needs for increased satisfaction and loyalty.
Licensed Sales Producer
Allstate
11.2016 - 09.2018
- Promoted products and services using upselling and other sales strategies.
- Provided coverage option information to assist clients in protecting assets.
- Exceeded corporate quotas for monthly policy sales.
- Built long-term relationships with clients through consistent communication, trust-building, and professionalism.
Sales Producer
Insurance Center
04.2015 - 10.2016
- Increased sales revenue by developing and maintaining strong customer relationships.
- Managed multiple accounts simultaneously while prioritizing tasks effectively for optimal results.
Education
No Degree - Business
Kent State University
Kent, OH05.2015
High School Diploma -
Louisville High School
Louisville, OH05.2007
Skills
Customer Relations
Administering budgets
Operational planning
Operations Management
Client acquisition
Closing Techniques
Risk Management
Sales management
Timeline
Agency Owner
American Family Insurance
09.2018 - 05.2024
Licensed Sales Producer
Allstate
11.2016 - 09.2018
Sales Producer
Insurance Center
04.2015 - 10.2016
No Degree - Business
Kent State University
High School Diploma -
Louisville High School
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