Richard Derrig
Tequesta,FL
Summary
Dynamic Sales Consultant with a proven track record at Auto Nation Cadillac, recognized for exceptional customer relationship management and persuasive communication. Achieved top performance by exceeding sales goals and fostering loyalty through consultative sales techniques. Proficient in CRM systems, leveraging strategic planning to enhance client satisfaction and drive business growth.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Window and Door Professionals
01.2022 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service. Managed 30-50 communications daily with clients.
Sales Consultant
O'Donnell Impact Windows and Doors
05.2016 - 01.2022
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Sales Consultant
Auto Nation Cadillac
11.2007 - 05.2016
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Stayed knowledgeable on latest new vehicle innovations and technological advancements through continuous training.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment. Achieved Mark of Excellence Award Winner for becoming one of the top 100 sales consultants in the country for five years in a row. Hand selected by Auto Nation for a successful pilot program which enabled me to become a finance director.
Education
High School Diploma -
Chicago High School
Chicago, IL1988
Skills
- Time management
- Objection handling and closing techniques
- Exceeds sales goals
- Contract negotiation and closing tactics
- Proficient in CRM, Excel, E Tempest, PDF files, Company Cam, Calendey
Timeline
Sales Consultant
Window and Door Professionals
01.2022 - Current
Sales Consultant
O'Donnell Impact Windows and Doors
05.2016 - 01.2022
Sales Consultant
Auto Nation Cadillac
11.2007 - 05.2016
High School Diploma -
Chicago High School
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