Richard Dry
Clinical System Analyst
Little Egg Harbor Township,New Jersey
Summary
8+ years of Cerner experience as an analyst with extensive build, design, testing, break-fix, maintenance, support, validation, troubleshooting, etc. of various Cerner modules. Strong in Dynamic Documentation, mPages, PowerPlans, Orders, PowerForms, and FirstNet. Completed multiple full life-cycle Cerner implementations. Built and maintained Dynamic Documentation, ESH, Concept Mapping, FirstNet, mPages configuration, back-end CCL update statements, smart template development. Motivated and disciplined self-starter with a successful background in clinical care within an emergency room setting, with a strong desire to embrace new opportunities for learning. Exceptional leadership, organizational, oral/written communication, analytical, interpersonal, and problem-solving skills, as well as the successful assessment and prioritization of multiple and competing demands. Thrives in both independent and collaborative work environments and possess high level of accountability.
Overview
15
15
years of professional experience
Work History
Clinical System Analyst
ALKU
08.2021 - Current
- Assisted with the development of clinical documentation standards, contributing to a more consistent approach across departments.
- Evaluated new technology solutions and made recommendations for implementation, driving continuous improvement of clinical systems.
- Collaborated with healthcare professionals to identify areas for clinical systems improvement, resulting in more effective patient management.
- Provided training to staff members on clinical systems usage, improving overall proficiency and reducing support requests.
- Improved clinical system efficiency by streamlining data input processes and enhancing user interfaces.
- Led successful Cerner implementations for five diverse healthcare systems over the past four years.
Lead Ambulatory Analyst
Atlanticare Information Technology
1 2020 - 01.2023
- Lead team of experienced analysts, focusing on career growth and skills development
- Started and manage a mentoring program that meets with team members new and established daily to help build skill on how to build a proper design and promote efficient build within Cerner
- Collaborative approach with Cerner and senior leadership to develop project strategy and align organization for future enhancements/Code levels
- Led and manage The Ambulatory Refinement project with the goal of optimize current EMR and help increase revenue
- Collaborates with organizational leadership to identify and provide meaningful analysis and recommendations for strategic decisions for both clinical and revenue
- Specialize in adapting Cerner Model to support custom workflows without negating future adoption
- First level escalation point for team members and leadership
- Designed and built a Mass vaccinations mPage to assist with ongoing Covid-19 vaccinations
- Oversee all changes and designs for ambulatory settings over 120 locations.
Cerner Clinical Systems Analyst - Ambulatory / Acute
Atlanticare Information Technology
09.2017 - 01.2020
- Developed, designed, built, and implemented 17 new urgent care locations utilizing tracking shells, mPages, and Dynamic Documentation
- Lead Dynamic Documentation analyst in charge of maintaining and optimizing all Dynamic Documentation changes
- Lead mPage analyst in charge of Maintain and update current components
- Led Ambulatory Refinement project to optimize EMR
- Maintained three Emergency Room tracking shells and general optimizations
- Designed and deployed new pricing tier to assist with self-pay patient for over 20 locations
- Organized and lead provider re-education that reduced time spent in EMR
- Assist with converting over 120 locations over from eCW to Cerner PowerChart
- Reduced provider time spent in PowerChart in deployed location by 20% and increased patient seen by 15%
- Led focused assessment of sites identified by leadership resulting in reduction of time spent in EMR up to 50% with increased patient volume
- Coordinate multiple code and M-page levels with both analyst and operational leadership
- First level escalation point for team members and leadership
- Collaborated in developing new scoring system for evaluating team members for future advancements
- First level escalation point for team members and leadership
- Currently attending Pathways to Leadership year-long program
- 2020 iCARE Excellence Award for Partners in Caring-Non-Clinical Award
- Built and maintained Dynamic Documentation, ESH, Concept Mapping, FirstNet, mPages configuration, back-end CCL update statements, smart template development
- Focused on ambulatory care provider workflows and clinical documentation
- New locations build
- Design, implement, and support Cerner solutions in urgent care and Acute care settings for over 17 settings.
Customer Support Desk Analyst
Atlanticare Information Technology
08.2016 - 09.2017
- Field incoming help requests from end users via telephone, voice mail, web, and e-mail in courteous manner
- Work with 3rd party vendors to escalate tickets
- Enable VPN with appropriate approval
- Record, track, and document customer support problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution in timely manner
- Test fixes to ensure problem has been adequately resolved
- Develop help sheets and frequently asked questions lists for end users
- Responsible for monitoring Network Operations Center (NOC) and completing operations functions, escalating as necessary to report any identified problems.
Lead Emergency Room Technician
Atlanticare Regional Medical Center
07.2009 - 08.2016
- Assist doctors, nurses and other medical personnel with patient triage, casting/splinting, heart rhythm and vital sign monitoring, lab specimen collection and delivery, phlebotomy procedures, wound care, and safe movement and transportation of patients, as required
- Provide complete and accurate patient intake histories and digital medical chart documentation
- Facilitate training on infectious disease containment
- Developed policy procedure on hand-held radio operations, isolation precautions, and mass casualty protocols.
Education
Associate of Science - Education
Ocean County College
Toms River, NJSkills
Software configuration
Clinical Data Management
Dyn-Doc
M-pages
Powerform creation
Cloud Components
Timeline
Clinical System Analyst
ALKU
08.2021 - Current
Cerner Clinical Systems Analyst - Ambulatory / Acute
Atlanticare Information Technology
09.2017 - 01.2020
Customer Support Desk Analyst
Atlanticare Information Technology
08.2016 - 09.2017
Lead Emergency Room Technician
Atlanticare Regional Medical Center
07.2009 - 08.2016
Lead Ambulatory Analyst
Atlanticare Information Technology
1 2020 - 01.2023
Associate of Science - Education
Ocean County College
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