Summary
Overview
Work History
Education
Skills
Timeline
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Richard Feeley

Dawsonville,GA

Summary

Accomplished Cashier Team Lead with a proven track record at Buffalo Wild Wings, enhancing customer satisfaction and mentoring new hires for peak efficiency. Expert in cash handling and customer engagement, I excel in fast-paced environments, ensuring accuracy and fostering positive shopping experiences. My leadership has significantly contributed to team skill enhancement and operational excellence.

Overview

6
6
years of professional experience

Work History

Cashier Team Lead

Buffalo Wild Wings
Winchester, VA
09.2021 - 07.2024
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Checked personal identifications during alcohol and tobacco sales.
  • Performed daily opening and closing procedures for the register area.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Monitored inventory levels and ordered supplies as needed.

Cashier

Dick Sporting Goods
Leesburg, Virgin
03.2019 - 04.2020
  • Ensured compliance with all safety regulations within the store environment.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Helped with purchases and signed customers up for rewards program.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cashier

Polo Ralph Lauren Factory Store
Leesburg, VA
05.2018 - 01.2019
  • Processed sales transactions to prevent long customer wait times.
  • Helped with purchases and signed customers up for rewards program.
  • Ensured compliance with all safety regulations within the store environment.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Used suggestive selling techniques to promote add-on sales.

Education

High School Diploma -

Loudoun Valley High School
Purcellville, VA
06-2018

Cybersecurity - IT Network Security

University of North Georgia
Dahlonega, GA

Some College (No Degree) - Cyber Security

Northern Virginia Community College
Annandale, VA

Skills

  • Cashier training
  • Product restocking
  • Cycle counts
  • Customer engagement
  • Clear communication
  • Cash handling
  • Money handling
  • New hire training
  • Fraud prevention
  • Data entry accuracy
  • Basic math
  • Opening and closing procedures
  • Flexible schedule
  • Attention to detail

Timeline

Cashier Team Lead

Buffalo Wild Wings
09.2021 - 07.2024

Cashier

Dick Sporting Goods
03.2019 - 04.2020

Cashier

Polo Ralph Lauren Factory Store
05.2018 - 01.2019

High School Diploma -

Loudoun Valley High School

Cybersecurity - IT Network Security

University of North Georgia

Some College (No Degree) - Cyber Security

Northern Virginia Community College

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Richard Feeley