Summary
Work History
Education
Skills
Timeline
SalesAssociate

Richard Fellows

Dunkirk, NY,NY

Summary

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Work History

Sales Associate

Olympia Sports Inc.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Assistant Manager

Peebles Department Store
Dunkirk, NY
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Sales Associate

Rite Aid
Dunkirk, NY
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School - Business

Maple Grove Senior High School
Bemus Point, NY
08.1992

Skills

  • Customer Needs Assessment
  • Policy and Procedure Adherence
  • Upselling Techniques
  • Retail Loss Prevention
  • Teamwork and Collaboration
  • Educational Sales
  • POS System Operations
  • Stocking and Receiving
  • Order Processing
  • Inventory Control Procedures
  • Cash Handling
  • Membership Sales
  • Stockroom Upkeep
  • Sales Expertise
  • Customer Service
  • Store Opening and Closing

Timeline

Sales Associate

Olympia Sports Inc.

Assistant Manager

Peebles Department Store

Sales Associate

Rite Aid

High School - Business

Maple Grove Senior High School
Richard Fellows