Richard Harper
Columbia City,IN
Summary
Seasoned Sales Representative with 15-year track record. Bringing strong sales knowledge, supporting business development, and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
19
19
years of professional experience
Work History
Carrier Sales Specialist
Buchanan Hauling
04.2022 - Current
- Planned routes for various shipments according to special events, customer needs and weather.
- Tracked shipments and trucks out on deliveries.
- Monitored market and negotiated rates based on trends.
- Contacted existing customers to update accounts and confirm deals.
- Communicated with drivers and dispatch to coordinate delivery schedules.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Collaborated with team members to resolve challenges and improve productivity.
Sales Manager
Kay Jewelers
12.2012 - 04.2022
- Established and cultivated solid business relationships with new or existing customers.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Canvasser
All Green Lawn And Landscaping
01.2008 - 01.2012
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Infantryman
Military
01.2005 - 01.2008
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Trained teams on emergency situation preparedness and in tactical planning, equipment maintenance, and weapon use.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Education
High School Diploma -
Carroll High School
Fort Wayne, INSkills
- Business Development
- Verbal and Written Communication
- Negotiation
- Complex Problem-Solving
- Sales Techniques
- Expectation Setting
- Team Motivation
- Upselling
- Negotiation Tactics
- Excellent People Skills
Timeline
Carrier Sales Specialist
Buchanan Hauling
04.2022 - Current
Sales Manager
Kay Jewelers
12.2012 - 04.2022
Sales Canvasser
All Green Lawn And Landscaping
01.2008 - 01.2012
Infantryman
Military
01.2005 - 01.2008
High School Diploma -
Carroll High School
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