Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Richard Jefferson

McKinney,TX

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
9
years of professional experience

Work History

Fulfillment Specialist

Amazon Warehouse
05.2019 - Current
  • Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Assigned to shipping/ receiving department, responsible for loading and unloading boxes and packages.

Airline Cabin Agent

ABM Industries Inc.
01.2019 - 04.2019
  • Cabin Agent for American Airlines at busy Dallas/Fort Worth airport
  • Responsible for cabin security searches, cleaning and investigations in coordination with airline security
  • Verified the placement of safety card, linens, headsets, and life vest pouches
  • Inspected aircraft post-flight to identify lost items such as sunglasses, purses or cell phones and returned items to passengers or crew.
  • Complied with TSA, FAA and corporate regulations to maximize personnel and passenger safety.

Medicare Sales Representative

Convergys / Humana
09.2018 - 12.2018
  • Worked as licensed agent for Humana, responsible for Medicare application enrollment
  • Handled incoming calls and inquiries from all 50 states concerning Medicare and Medicaid programs
  • Explained features and benefits of all available plans, and processed requests for information and plan enrollments.
  • Participated in ongoing training programs to stay current on product offerings, industry regulations, and best practices in Medicare sales.

Insurance Sales Agent

Global Life Insurance/ Torchmark Corporation
06.2015 - 03.2018
  • Licensed insurance sales agent for Globe Life Insurance Company
  • Handled incoming calls in busy call center for new policy applications
  • Explained features and benefits, advantages and disadvantages of whole life and term policies and promoted sale of company insurance plans
  • Attended meetings, seminars and programs to learn about new products and services, and developed new accounts.
  • Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.

Education

4 Years in Mass Communications -

UNIVERSITY OF VIRGINIA
Charlottesville, VA

Skills

    Insurance Sales (4 years)

  • Cold Calling (3 years)
  • Sales Management (10 years)
  • Account Management (5 years)
  • CRM Software
  • Salesforce
  • Marketing
  • Negotiation

Additional Information

Licensed Notary Public / State of Texas, Professional Sales and Leasing Experience / New Cars and Trucks, Hotel and Property Management Experience, Retail Management Experience

Timeline

Fulfillment Specialist

Amazon Warehouse
05.2019 - Current

Airline Cabin Agent

ABM Industries Inc.
01.2019 - 04.2019

Medicare Sales Representative

Convergys / Humana
09.2018 - 12.2018

Insurance Sales Agent

Global Life Insurance/ Torchmark Corporation
06.2015 - 03.2018

4 Years in Mass Communications -

UNIVERSITY OF VIRGINIA

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Richard Jefferson