Richard Johnson
Nampa,ID
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Sales Consultant Representative
Aspire Roofing
12.2023 - 02.2024
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Increased sales revenue by implementing effective sales strategies and building strong client relationships.
- Developed and delivered engaging sales presentations to convey product benefits.
Sales Representative
DaBella
04.2021 - 11.2023
- Increased sales by consistently delivering exceptional customer service and product knowledge during in-home consultations.
- Improved client satisfaction by creating customized sales presentations tailored to individual needs and desires.
- Enhanced company reputation by maintaining a professional demeanor and strong understanding of industry trends and products.
District Sales Manager
Nutrishop Vitamins, Sports Nutrition And Weight Loss Superstore
02.2017 - 04.2021
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Enhanced team productivity by initiating and implementing efficient project management processes.
- Increased employee retention by designing and implementing comprehensive training programs.
Dairy Farmer
DePauw Farms
01.2010 - 10.2017
- Scheduled maintenance tasks for machinery and equipment, extending their lifespan while minimizing downtime.
- Milked 100 cows using milking machinery.
- Administered feed supplements to cows and other livestock.
Education
High School Diploma -
Riverdale High School
Port Byron, ILSkills
- Business development and planning
- Customer Relationship Management
- Staff Management
- Direct Sales
- Negotiation expertise
- Sales closing
- Sales consultation
- Competitor research
- Process Improvement
- Confidence building
- Audience Engagement
- Creativity and Innovation
Timeline
Sales Consultant Representative
Aspire Roofing
12.2023 - 02.2024
Sales Representative
DaBella
04.2021 - 11.2023
District Sales Manager
Nutrishop Vitamins, Sports Nutrition And Weight Loss Superstore
02.2017 - 04.2021
Dairy Farmer
DePauw Farms
01.2010 - 10.2017
High School Diploma -
Riverdale High School
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