Richard Kinney
Duncanville,TX
Summary
Front of house professional with a track record of improving customer satisfaction through strong communication and conflict resolution skills. Expertise in maintaining safety standards and promoting teamwork in high-pressure settings. Proven ability to enhance operational efficiency and customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chicken Express
Duncanville, Texas
08.2025 - 01.2026
- Greeted customers with a friendly attitude and ensured positive dining experiences.
- Assisted in taking customer orders and accurately processed transactions.
- Maintained cleanliness and organization of the front counter and dining area.
- Supported team members by coordinating food preparation during busy hours.
- Handled customer inquiries and resolved issues promptly and effectively.
- Resolved any customer complaints or issues promptly with professionalism.
- Managed large groups efficiently, ensuring satisfaction of all guests through attentive service.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Memorized menu and provided tailored recommendations, anticipating patrons' needs and engaging in meaningful conversation.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Proactively supported team by cleaning, organizing front area, replenishing condiments and napkins, and bussing tables during peak hours.
- Managed inventory levels of supplies and communicated needs to supervisors.
Camp Counselor - First Aid and E-Prep Counselor
Hale Scout Reservation
Tulsa, Oklahoma
06.2025 - 07.2025
- Provided first aid support and maintained health standards throughout the camp experience and taught regulation first aid practice along with how to survive in high danger situations and thrive in a high stress environment.
- Supervised daily camp activities and ensured a safe environment for all Scouts and parents.
- Facilitated skill development for Scouts in various outdoor activities and crafts, enhancing their confidence and competence.
- Encouraged Scout participation in recreational activities through enthusiastic leadership style.
Camp Counselor - Firing Range Instructor
Hale Scout Reservation
Tulsa, Oklahoma
06.2024 - 07.2024
- Established camp rules and guidelines, promoting a respectful and safe environment for all campers.
- Supported campers in developing shooting skills through hands-on instruction and guidance, and taught safety regulations on the range
- Coordinated and led group activities for campers and counselors.
- Tracked attendance, checking off present individuals, and checked up on individuals who might know the whereabouts of the possibly missing individuals
Education
High School Diploma -
Village Technical Schools
Duncanville, TX05-2025
Skills
- Customer service
- Cash handling
- Inventory management
- Safety awareness
- Emergency response
- Time management
- Team collaboration
- Clear communication
- Positive communication
- Conflict resolution
- Strong work ethic
Certification
- Eagle Scout
- Youth Protection Trained
- Food Handlers License
Timeline
Front of House Employee
Chicken Express
08.2025 - 01.2026
Camp Counselor - First Aid and E-Prep Counselor
Hale Scout Reservation
06.2025 - 07.2025
Camp Counselor - Firing Range Instructor
Hale Scout Reservation
06.2024 - 07.2024
High School Diploma -
Village Technical Schools