Richard Leon
Perris,CA
Summary
Logical Transportation Manager with 20+ year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents.
Overview
13
13
years of professional experience
Work History
Freight Operations Supervisor
ABF Freight System
2021.07 - 2023.08
- Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight.
- Improved warehouse efficiency by implementing streamlined processes for freight handling and organization.
- Reduced shipping errors by closely monitoring inventory and cross-checking shipment information.
- Enhanced employee productivity with regular performance evaluations, feedback sessions, and targeted training programs.
- Ensured timely deliveries by coordinating schedules, routes, and truck assignments for optimal results.
- Led a team of dispatchers, drivers, and support staff to ensure seamless operations in the distribution center.
- Developed effective working relationships with vendors and carriers to guarantee timely pickups and deliveries.
- Collaborated with other departments such as sales or customer service teams to ensure alignment of business goals across all functional areas impacting freight operations performance outcomes positively.
- Maintained a safe work environment through strict adherence to safety protocols and regular inspections of equipment and facilities.
Driver Manager/Dispatcher/Load Coordinator
Excel Trans Management DBA Busy Bee Transport
2019.05 - 2021.07
- Obtain loads for driver fleet through various entities. Obtain & secure dedicated business for company by negotiating rates with Broker network.
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
- Implemented an efficient scheduling system that allowed drivers to better balance their work-life commitments while meeting company objectives.
- Collaborated with manufacturing and supply chain management.
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained knowledgeable and productive team of employees.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
Shipping Supervisor
California Truss Frame
2017.07 - 2018.10
- Oversaw shipping of Truss packages onto flat bed trlr's. Assigned work to yard staff.
- Maintained quality control to ensure customer orders were complete & load with no damage.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Worked well in a team setting, providing support and guidance.
- Proven ability to develop and implement creative solutions to complex problems.
- Resolved problems, improved operations and provided exceptional service.
City Dispatcher /Outbound Operations Supervisor
R & L Carriers
2010.11 - 2017.06
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Monitored and tracked dispatch communication systems.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Led a team of dispatchers, drivers, and support staff to ensure seamless operations in the distribution center.
- Oversaw the Outbound freight operation, planned & coordinated load plans though out the shift.
- Increased customer satisfaction by promptly addressing inquiries, resolving issues, and providing clear communication on shipment statuses.
- Streamlined workflow processes to increase overall efficiency in the sorting, loading, unloading, and dispatching of freight shipments.
- Conducted regular meetings with staff members to discuss progress updates, challenges faced in daily operations along with possible solutions for continuous improvement efforts.
- Collaborated with other departments such as sales or customer service teams to ensure alignment of business goals across all functional areas impacting freight operations performance outcomes positively.
Education
High School Diploma -
Montebello High School
Montebello, CA06.1987
Skills
- Warehouse Safety
- Order Fulfillment
- Load Planning
- Fleet Management
- Route Optimization
- Product Transportation
- Customer Relationship Management
- Critical Thinking
- Freight Handling
- Loading and unloading
- Shipment Tracking
- Traffic Management
- Worker Supervision
Certification
Timeline
Freight Operations Supervisor
ABF Freight System
2021.07 - 2023.08
Driver Manager/Dispatcher/Load Coordinator
Excel Trans Management DBA Busy Bee Transport
2019.05 - 2021.07
Shipping Supervisor
California Truss Frame
2017.07 - 2018.10
City Dispatcher /Outbound Operations Supervisor
R & L Carriers
2010.11 - 2017.06
High School Diploma -
Montebello High School
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