Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Interacted well with customers to build connections and nurture relationships.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Partner and Director of Sale and Operations
Well Dunn Catering
10.1987 - 03.2014
Monitored partner performance and provided feedback on areas of improvement.
Collaborated with a diverse team of professionals to develop innovative solutions for complex legal issues.
Researched and wrote contracts, agreements and proposals.
Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Prepared and presented reports on status of projects and initiatives.
Stayed informed on industry developments and market trends to gain competitive advantage.
Crafted persuasive written communications including briefs, memoranda, and contracts with attention to detail and clarity.
Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Leveraged technological tools for efficient case management, organization, and enhanced client communication.
Collaborated with colleagues and support staff to maximize team efficiency.
Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
Networked with other professionals and organizations to expand contacts and opportunities.
Partner
Brighton on N
03.1993 - 09.1995
Education
No Degree - Protocol And Social Etiquette
Protocol School of Washingtpn
Washington, DC
04-1997
Bachelor of Science - Political Science And American History
University of Maryland
College Park, MD
06-1983
Skills
Relationship Building
Client Service
Operations Management
Staff Management
Team Oversight
Timeline
Owner
Self-employeed
04.2016 - Current
Partner
Brighton on N
03.1993 - 09.1995
Partner and Director of Sale and Operations
Well Dunn Catering
10.1987 - 03.2014
No Degree - Protocol And Social Etiquette
Protocol School of Washingtpn
Bachelor of Science - Political Science And American History