Has outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee with over 43 years of experience in the restaurant industry.
Overview
45
45
years of professional experience
Work History
Camp Host
Anchor Down
04.2023 - 07.2023
Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
Assisted in the training of new camp hosts, sharing best practices and practical advice for success in the role.
Daily operations and maintenance tasks.
Enhanced camper experience by providing exceptional customer service and addressing individual needs.
Operation of food truck 2 days a week.
Owner/Operator
Pal's Sudden Service
06.1997 - 12.2021
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Area Supervisor
Hardee's
08.1978 - 06.1997
Provided ongoing coaching to staff members, promoting skill development and career progression.
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.