Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Medina

Brooklyn,NY

Summary

I have over 7 years in employment history (this resume having my last 5 occupations.) I love working with customers and building connections with them as well. I love the challenges that come with my jobs and having drive and purpose in my jobs.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Lowes Home Improvment
08.2022 - 09.2023

- Utilized POS system to handle customer cash and credit card transactions.


- Arranged and replenished service desk displays and merchandise racks to maintain appearance of the store.


- Answered product questions using knowledge of sales and store promotions.


- Resolved customer complaints and maintained clean and tidy checkout area.

Cook

Zaxbys
03.2022 - 08.2022

- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.


- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.


- Maintained well-stocked stations with supplies and spices for maximum productivity.


- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.


- Prepared food items in compliance with recipes and portioning control guidelines.

Cook

Wendy's
10.2020 - 12.2021

- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.


- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.


- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.


- Maintained well-stocked stations with supplies and spices for maximum productivity.


- Communicated closely with servers to fully understand special orders for customers.


- Prepared food items in compliance with recipes and portioning control guidelines.


- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Cashier

Whole Foods
01.2020 - 05.2020

- Welcomed customers and helped determine their needs.


- Answered questions about store policies and addressed customer concerns.


- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


- Greeted customers entering store and responded promptly to customer needs.


- Helped customers complete purchases, locate items, and join reward programs.


- Restocked and organized merchandise in front lanes.


- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Customer Service Cashier

Circle K
08.2019 - 12.2019

- Redeemed coupons to discount purchases.


- Counted money in drawers at beginning and end of each shift.


- Answered product questions using knowledge of sales and store promotions.


- Resolved customer complaints and maintained clean and tidy checkout area.


- Utilized POS system to handle customer cash and credit card transactions.


- Answered customer phone calls promptly to avoid on-hold wait times.


- Understood laws and procedures to selling alcohol and tobacco products.

Education

Associate of Science -

Seminole State College of Florida
Sanford, FL
05.2018

High School Diploma -

Lyman High School
Longwood, FL
05.2016

Skills

  • Drawer management
  • Product Merchandising
  • Customer Complaint Resolution
  • Merchandise Restocking
  • Cash Handling
  • Customer Service
  • POS System Operation
  • Customer Satisfaction
  • Guest Services

Timeline

Customer Service Cashier

Lowes Home Improvment
08.2022 - 09.2023

Cook

Zaxbys
03.2022 - 08.2022

Cook

Wendy's
10.2020 - 12.2021

Cashier

Whole Foods
01.2020 - 05.2020

Customer Service Cashier

Circle K
08.2019 - 12.2019

Associate of Science -

Seminole State College of Florida

High School Diploma -

Lyman High School
Richard Medina