Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Richard Palma

Port Washington

Summary

Dynamic and results-driven professional with a strong background in customer service at GameStop. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Skilled in operating point-of-sale systems and maintaining product knowledge, contributing to increased sales and customer loyalty. Committed to delivering exceptional service in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Sales Associate

GameStop
Garden City, NY
12.2023 - 12.2025
  • Assisted customers with product selection and provided recommendations based on individual preferences.
  • Maintained knowledge of gaming products and promotions to enhance customer experience.
  • Executed sales transactions efficiently using point-of-sale system while ensuring accuracy.

Crew Member

Chipotle Grill
Great Neck, NY
02.2023 - 12.2023
  • Maintained inventory levels by monitoring stock and communicating needs to management effectively.
  • Implemented best practices for food handling, contributing to overall restaurant hygiene and safety compliance.
  • Engaged with customers to resolve issues promptly, enhancing overall dining experience and loyalty.
  • Trained new employees on operational procedures and customer service standards, promoting team efficiency.

Crew Member

Wendy's
Garden City, NY
07.2022 - 10.2022
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Prepared food items according to safety and quality standards, maintaining cleanliness throughout work area.
  • Operated kitchen equipment efficiently, adhering to operational protocols and safety guidelines.
  • Assisted team members during peak hours, fostering collaboration and improving service speed.

Grocery Team Member

Uncle Giuseppe's Marketplace
Port Washington, NY
03.2019 - 07.2022
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained cleanliness and organization of store shelves, ensuring optimal product presentation.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Stocked inventory regularly, monitoring product levels to prevent shortages.

Education

High School Diploma -

Paul D. Schreiber Highschool
Port Washington, NY
05.2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

References

Furnished Upon Request

Timeline

Sales Associate

GameStop
12.2023 - 12.2025

Crew Member

Chipotle Grill
02.2023 - 12.2023

Crew Member

Wendy's
07.2022 - 10.2022

Grocery Team Member

Uncle Giuseppe's Marketplace
03.2019 - 07.2022

High School Diploma -

Paul D. Schreiber Highschool