Richard Palma
Port Washington
Summary
Dynamic and results-driven professional with a strong background in customer service at GameStop. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Skilled in operating point-of-sale systems and maintaining product knowledge, contributing to increased sales and customer loyalty. Committed to delivering exceptional service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
GameStop
2023.12 - 2025.12
- Assisted customers with product selection and provided recommendations based on individual preferences.
- Maintained knowledge of gaming products and promotions to enhance customer experience.
- Executed sales transactions efficiently using point-of-sale system while ensuring accuracy.
Crew Member
Chipotle Grill
2023.02 - 2023.12
- Maintained inventory levels by monitoring stock and communicating needs to management effectively.
- Implemented best practices for food handling, contributing to overall restaurant hygiene and safety compliance.
- Engaged with customers to resolve issues promptly, enhancing overall dining experience and loyalty.
- Trained new employees on operational procedures and customer service standards, promoting team efficiency.
Crew Member
Wendy's
2022.07 - 2022.10
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Prepared food items according to safety and quality standards, maintaining cleanliness throughout work area.
- Operated kitchen equipment efficiently, adhering to operational protocols and safety guidelines.
- Assisted team members during peak hours, fostering collaboration and improving service speed.
Grocery Team Member
Uncle Giuseppe's Marketplace
2019.03 - 2022.07
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained cleanliness and organization of store shelves, ensuring optimal product presentation.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Stocked inventory regularly, monitoring product levels to prevent shortages.
Education
High School Diploma -
Paul D. Schreiber Highschool
Port Washington, NY05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Furnished Upon Request
Timeline
Sales Associate
GameStop
2023.12 - 2025.12
Crew Member
Chipotle Grill
2023.02 - 2023.12
Crew Member
Wendy's
2022.07 - 2022.10
Grocery Team Member
Uncle Giuseppe's Marketplace
2019.03 - 2022.07
High School Diploma -
Paul D. Schreiber Highschool