Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
OperationsManager
Richard Patrick

Richard Patrick

Summary

Objective – Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Manager

Fedex Ground
Gaithersburg, MD
09.2019 - 02.2021
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Handled day to day shipping and receiving operations overseeing more 70.000 packages per day.
  • Identified procedure or process changes required to improve performance and productivity.
  • Advanced productivity KPIs to achieve key business goals and objectives.

Transportation Manager

Drinkmore Water
Gaithersburg, MD
12.2017 - 09.2019
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
  • Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
  • Diminished accidents 80% by identifying root causes for corrective action.

Operations Manager/Warehouse Manager

Nestle Waters North America
Lanham, MD
04.2004 - 06.2016
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.

Education

General Studies

Parkdale Senior High School

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Excellent Communication
  • Microsoft
  • Forklift Certified
  • KPI
  • Excellent Leadership
  • Analytical and Critical Thinking
  • Problem-Solving
  • SAP expertise

Certification

MD State Forklift Certified

Roadnet Certified

Smith System Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Operations Manager

Fedex Ground
09.2019 - 02.2021

Transportation Manager

Drinkmore Water
12.2017 - 09.2019

Operations Manager/Warehouse Manager

Nestle Waters North America
04.2004 - 06.2016

General Studies

Parkdale Senior High School

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Richard Patrick