Richard Smith
Wexford,PA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
32
32
years of professional experience
Work History
General Manager
Wright Automotive
Wexford, PA
01.2008 - 01.2024
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- #1 Hyundai Dealer in Pittsburgh for 14 years
- #1 Genesis Dealer In Pittsburgh for 14 years
Assistant General Manager
Wright Automotive
Wexford, PA
02.2002 - 06.2008
- Managed daily operations of the store, including scheduling and supervising staff.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Lead a team of 12 to record profits and sales
- 5 years of Circle of excellence rewards
Pre-Owned Sales Manager
Wright Automotive
Wexford, PA
03.1996 - 06.2001
- Implemented processes for tracking customer feedback related to their experiences at the dealership.
- Assessed competitive pricing strategies in order to remain competitive in the marketplace.
- Developed strategies to increase sales of pre-owned vehicles.
- Sales increased by 30% once i stepped into this role
Sales Representative
Wright Automotive
Wexford, PA
03.1992 - 07.1994
- Conducted market research to identify potential customers and their needs.
- Generated new sales leads through cold calling and networking activities.
- Sold over 800 New and Preowned Cars
- Top performer in CSI Scoring over 950
- Hyundai Circle of Excellence Award
Skills
- Effective Communication
- Meeting Coordination
- Staff Motivation
- Staff Scheduling
- Account Management
- Inventory Coordination
- Revenue Growth Management
- Revenue Generation
References
References available upon request.
Timeline
General Manager
Wright Automotive
01.2008 - 01.2024
Assistant General Manager
Wright Automotive
02.2002 - 06.2008
Pre-Owned Sales Manager
Wright Automotive
03.1996 - 06.2001
Sales Representative
Wright Automotive
03.1992 - 07.1994
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