Richard Stout
Hope Hull ,AL
Summary
Dynamic Store Manager with a proven track record at Mavis Tire, excelling in customer service management and team leadership. Expert in retail inventory management, I developed sales strategies that significantly boosted store revenue. Passionate about training and mentoring, I fostered a culture of excellence that enhanced customer engagement and operational efficiency. Driving my team to a back to back 52 week high in revenue my first 3 weeks in place, I feel I would be an asset to any retail sales team.
Overview
1
1
Certification
11
11
years of professional experience
Work History
12-1900
12-1900
12-1900
09.2025 - Current
12-1900
Lead Security Officer/Supervisor
DSi Security
Montgomery, AL
08.2023 - 05.2025
- Monitored premises to ensure safety and security compliance.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Conducted regular patrols to deter criminal activity and maintain order.
- Implemented access control procedures to regulate entry and exit points.
Lead Diesel Mechanic/ Shop Supervisor
Loves Travel Stop
Shorter, AL
05.2022 - 09.2023
- Diagnosed and repaired diesel engines to ensure optimal performance and compliance with safety standards.
- Conducted routine maintenance checks including oil changes, filter replacements, and brake inspections.
- Collaborated with team members to troubleshoot mechanical issues effectively, improving response times.
- Maintained detailed records of repairs and maintenance schedules to enhance operational efficiency.
Owner/Operator
Stouts Automotive and Performance Center
Montgomery, AL
01.2016 - 02.2022
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed strategic marketing initiatives to enhance customer engagement and drive business growth.
- Oversaw financial management, including budgeting, forecasting, and expense control for profitability.
- Implemented quality control measures to maintain high standards in automotive performance services.
Owner Operator
Dynamic Auto Detailers
1011 Dozier Road
07.2015 - 02.2019
- Managed daily operations, ensuring high-quality auto detailing services for diverse clientele.
- Developed and implemented efficient workflows to enhance service delivery and customer satisfaction.
- Established relationships with suppliers, negotiating contracts for quality materials at competitive prices.
- Maintained inventory levels, ordering supplies to ensure seamless operational flow.
- Monitored performance metrics to identify areas for process improvement and increased efficiency.
Education
High School Diploma -
Wetumpka High School
Wetumpka, AL05.2007
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Team leadership and coaching
- Cash management
- Retail inventory management
Certification
609 epa Ac certified
Timeline
12-1900
12-1900
09.2025 - Current
Lead Security Officer/Supervisor
DSi Security
08.2023 - 05.2025
Lead Diesel Mechanic/ Shop Supervisor
Loves Travel Stop
05.2022 - 09.2023
Owner/Operator
Stouts Automotive and Performance Center
01.2016 - 02.2022
Owner Operator
Dynamic Auto Detailers
07.2015 - 02.2019
High School Diploma -
Wetumpka High School