Richard Taylor
Kodiak
Summary
Dynamic retail management professional with extensive expertise in store operations and inventory management, developed through impactful roles at Emerald Isle Market, Stuaqpak and Alaska Commercial Co. Recognized for excellence in recruitment and team development, significantly enhancing efficiency while fostering a positive work environment. Proven track record of driving performance through strategic promotional planning and effective sales promotions, consistently meeting and exceeding organizational goals. A natural leader and analytical problem-solver, adept at optimizing store layouts and elevating customer satisfaction through innovative merchandising strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Emerald Isle Market
06.2020 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Submitted orders for new inventory.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed staff of 108 Employees and 5 Department Managers
- Oversaw daily operations, ensuring optimal staffing and inventory management.
- Developed and implemented training programs for new employees to enhance performance.
Retail Branch Manager
Alaska Commercial Co.
11.2015 - 05.2020
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Managed 6 Department Managers and 56 Employees and a stand alone liquor store.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Associate of Science - Marketing Management
Grand Canyon University
Phoenix, AZ05-1999
Skills
- Store operations oversight
- Promotional planning
- Hourly shift management
- Operational budgeting
- Inventory management
- Inventory control
- Recruitment and hiring
- Sales promotions
- Store displays
- Supply chain management
- Friendly and positive
- Systems and software expertise
- Sales professional
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Retail inventory management
Accomplishments
- Managed a store that exceeded company expectations in every category during 2019.
- Increased sales by 22% by coaching department managers on new merchandising standards.
- Supervised team of 106 staff members.
- Won store of the year in 2019
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Serv Safe Certified Until 2027
TAP Certified Until 2025
Software
Web Design, Power Point Presentation, Excel Spreadsheets
Timeline
Store Manager
Emerald Isle Market
06.2020 - Current
Retail Branch Manager
Alaska Commercial Co.
11.2015 - 05.2020
Associate of Science - Marketing Management
Grand Canyon University